Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)
avatar

Alex Timm

53% approve of CEO

41% positive business outlook

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews
1.0
Jan 31, 2022

Run while you can

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with a variety of intelligent and capable people on my team. Also appreciated the flexibility and unlimited PTO, but not unique to Root.

Cons

The CEO and leadership are in above their heads. No transparency into the business, and no genuine strategy. They lack experience in understanding the business and managing people. Your typical case of a start up getting "lucky," then blowing through all of the money. I was brought on as a part of growth...only to be let go less than 6 months later, it shows how quickly they can change direction and fail. The DEI initiatives are also a joke and meaningless.

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Root Inc. Response
4y
We are thankful for the contributions you made at Root and we wish you the best in the future.
2.0
Jan 14, 2022

Disappointing experience

Recommend
CEO approval
Business Outlook

Pros

Remote position, company culture seems good at the surface and great benefits

Cons

After being hired for this position within the last 6 months it is extremely troubling to read a report saying that the company over staffed the sales department by 50 people. Now we are having new policies and meetings that threaten our employment as a way for the extra people to quit. I sure hope things settle down.

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Root Inc. Response
4y
We appreciate this feedback as transparency is so important to us. We hope to improve your experience going forward.
2.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO; Good work/life balance; Good pay; Good culture - no discrimination or judgement;

Cons

Not transparent about salary bands; Bad metrics for determining salaries; Hard to get promoted; High qualifications for each level; Adopting bad workplace practices;

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Root Inc. Response
4y
Thanks for taking the time to leave a review. We’re glad to hear of the various “pros” in your review—including compensation and culture. At Root, we are continually reviewing our salary bands and we strive to improve our pay transparency. If you have questions or concerns about career paths at Root, please contact your manager and HRBP and they will be happy to discuss your specific situation with you.
Viewing 22 - 24 of 394 Reviews

Glassdoor has 402 Root Inc. reviews submitted anonymously by Root Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Root Inc. is right for you.