Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

4.0

Feb 22, 2026

Some good, some bad

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Wonderful team. Great office. Supported remote work.

Cons

Priorities were changing at the time. Difficult to focus in on one goal, but that's the nature of a new company.

Root Inc. Response

4mo

We appreciate your kind words about the team and your contributions to Root during your time with us. Wishing you the best.

4.0

Feb 19, 2026

Good place to work

Complex claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Really positive environment. Management does a good job of keeping things positive.

Cons

Non-standard auto policy claims are extremely difficult to deal with, but not nearly as a bad as the mouth breathers who buy the policies. Very difficult customers.

Root Inc. Response

4mo

We’re proud of our teams who work hard to support customers during difficult moments. Serving our customers with empathy and professionalism is core to who we are. Thank you for the feedback and we're glad you had a positive experience at Root.

5.0

Feb 6, 2026

Competitive benefits, great people, challenging but rewarding work

Finance

Recommend

CEO approval

Business Outlook

Pros

Remote work, competetive pay + bonus, unlimited PTO, work with really smart, hardworking, and ambitious team members. Opportunity to learn a LOT, spend time on-site with people multiple times throughout the year. High visibility and feels like a much flatter hierarchy and less siloed than other places.

Cons

The team runs lean so you have to work hard, but your work will be noticed and there’s a ton to learn. Since it is a younger company, some systems and processes need overhaul, not a lot of time to work on non-essential improvements/projects

Root Inc. Response

4mo

Thank you for such kind words about the team at Root and for all you do here. We're glad to hear it's been such a rewarding experience for you.

Viewing 250 - 252 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Reinsurance Accounting Manager

Director of Data Science, Performance Marketing

Root Inc.

Root Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Some good, some bad

Good place to work

Competitive benefits, great people, challenging but rewarding work

Top companies for "Compensation and Benefits" near you

Jobs at Root Inc.

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