Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

4.0

Aug 12, 2025

Good company with potential to grow

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO able to work from home

Cons

Salary need to be more competitive

Root Inc. Response

10mo

We're glad you like it here and feel supported to work where it works best for you. Thanks for all you do.

2.0

Aug 4, 2025

Employment

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Tech forward company and great benefits

Cons

Not enough quality training and support.

Root Inc. Response

10mo

We're sorry to hear you didn't feel supported during your time with us. We appreciate your contributions to Root and wish you the best.

2.0

Jul 10, 2025

what is your definition of work life balance?

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

100% remote pay is fair 401K small match

Cons

The emphasis is on working where the work can be done best. The problem is that the work life balance is a myth. Working remotely means you can work 50 hours and should not complain. Their system is overburdened with processes that are time-consuming and not beneficial to the claim process. There is no longevity, high turnover is not an accident.

Root Inc. Response

11mo

We appreciate your feedback and your contributions to Root during your time with us. Wishing you the best in the future.

Viewing 259 - 261 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Principal Software Engineer

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Root Inc.

Root Inc. reviews

Ratings by category

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Good company with potential to grow

Employment

what is your definition of work life balance?

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