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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.2

      51% would recommend to a friend

      (11,193 total reviews)
      avatar

      Jim Conroy

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      11K reviews
      3.0
      Sep 6, 2013

      Okay but not the best company I've worked for.

      Director talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is better than average for the market and the business model is a successful one especially in a tough economy.

      Cons

      Political gamesmanship at the executive level makes it difficult to implement changes. Performance is evaluated on subjective points of view rather than on measurable objectives. Has a culture that is so focused on bottom line financial results that valuing people and recognizing contributions is not important.

      1.0
      Aug 25, 2010

      No respect

      It professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would not recommend this employer to anyone, however, I like some of my coworkers, but the management treats the employees like crap.

      Cons

      No recognition, everything that is done is criticized. It's not really "all about the people" as senior leadership believes. No work life balance. Sometimes most of us are handling our own position as well as other vacant positions.

      1.0
      Jul 23, 2024

      Overworked and underpaid

      Merchandise support administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros I can think of are my co-workers. Some of the nicest people I've met who had to be sadly treated poorly by management and no longer work there.

      Cons

      Too many to list but I'll say this. You will be overworked and underpaid. I made the mistake of working hard and believing I would be appreciated but I was wrong. They will take everything from you. Give an inch and they take a mile. You will get work from other pods while you still have several orders to get through from your own area. You will also be bombarded with edits and markdowns. It was depressing seeing people being removed from the chat on a weekly basis. I'm assuming most quit and I don't blame them. You would think they would try to actually hire more people but they do not. Whatever work is unaccounted for will be sent to you. I would have to get through full blown anxiety attacks trying to meet deadlines while the work kept coming in. It got so bad that I would fully mute my laptop so I wouldn't hear the outlook pings. And don't get me started on the mandatory meetings where the higher ups would pat each other on the back and talk about "record breaking profits" while MSA got the scraps left over. Terrible place all around.

      Viewing 49 - 51 of 11,193 Reviews
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      ReviewsRoss Stores reviews

      Glassdoor has 11,717 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.