Ross Stores reviews

3.2

51% would recommend to a friend

(11,197 total reviews)
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Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jan 12, 2022

Ok but not great

Recommend
CEO approval
Business Outlook

Pros

Very structured training process, everyone is nice, structured work weeks, communication is good, upper management is involved with lower, everyone is kind

Cons

Very VERY traditional and old school. No creativity involved, don’t suggest anything out of the ordinary to your manager or they’ll laugh. Office is heinously outdated. NOT FLEXIBLE WORK HOURS even though company has been wfh for 2 years. Random calls throughout the day rather than delegated meeting times. I really would have loved to be able to do my work and go about my day like other companies have evolved to. Instead felt chained to my desk even with nothing to do. Some weeks intensely busy with no time for lunch break. Other weeks nothing to do but keep your icon green on teams.

1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Store discount, health insurance. It's actually a good place to be an assistant buyer.

Cons

Do not be an administrative assistant for this company unless you want to work 20 years as an admin without ever being promoted. The only way for an admin to be promoted is if their boss gets promoted, so your own merit is never considered. If your boss is ever promoted, you get to become their executive assistant, which ultimately leads to generating an even higher amount of reports and larger work load than you already have. They make it almost impossible to transfer to merchandising or buying, even though you do the same work as level 2 assistant buyers. That also does not stop them from giving you a review every 6 months, as if constant criticism mixed with zero advancement opportunities would make you want to stay. Imagine getting a review as an administrative assistant knowing that it would never lead to a promotion of any kind, while merchants and buyers get promoted regularly and receive the compensation to match. You have to process the paperwork for these promotions while being told you cannot transfer to other positions that could lead to a true career. No thanks.

1.0
Aug 1, 2017

Human Resources

Recommend
CEO approval
Business Outlook

Pros

The corporate campus is nice and the location.

Cons

No growth and the money is low. The raises are extremely low and the management is not trustworthy and says whatever they need to keep you working. There is no flexibility only senior leaders can work from home. The turnover rate is extremely high and management does nothing to change it. I would stay out of HR and maybe try another department in Ross if you choose to come here.

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Ross Stores Response
8y
Thank you for your comment, we're sorry to hear you felt unsatisfied with your compensation. We work hard to make sure our pay and benefits are competitive in all markets. We're committed to growing our business, creating opportunities and many times the changes we make take time. Insights like this help us to adjust and make improvements for all Associates, so thank you.
Viewing 85 - 87 of 11,197 Reviews

Glassdoor has 11,721 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.