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Roto-Rooter Plumbing & Water Cleanup

Engaged Employer

Roto-Rooter Plumbing & Water Cleanup reviews

3.1

46% would recommend to a friend

(970 total reviews)
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Spencer Lee

46% approve of CEO

44% positive business outlook

Roto-Rooter Plumbing & Water Cleanup has an employee rating of 3.1 out of 5 stars, based on 970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Roto-Rooter Plumbing & Water Cleanup employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

970 reviews
1.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

When you drive you do not have to see or hear anyone from the office (58 Cents per mile to the customers house from wherever you are at that very moment). The customers can be very nice. A few of the plumbers you will meet are good people as well.

Cons

Pay, work to life ratio, work environment, managers, TERRIBLE! WOMAN PLEASE DO NOT APPLY TO THIS BRANCH!!!!! (Especially If you are a Female whom displays any sense of morality, leadership, and care enough to speak up) You are a Sales Representative making customers sign a document that states no one came to their home to sell anything... but that is literally what you are sent there to do. They will use your ability to find water damage as the loophole (meanwhile your business cards say “Field Supervisor”) SAVE yourself the nightmares/stress and DO NOT APPLY! They lead you in with big promises of income and once you realize how this all really works (& whom you are supposed to report to and how unprofessional and rude they are) you will wonder why it is legal & how they are allowed to manage other human beings. (Chemed owns Roto-Rooter you can google the amount of employee related lawsuits against them for keeping employees money and hour shaving).

2.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-Workers are happy very family like environment

Cons

Company forces you to lie to customers, all they care about is money, there is no work/life balance there is no where to move up in the company when you work in the call center, you get a joke of a raise, sick time randomly disappears, dispatch and csr butt heads, definitely favoritism in the office from management, You are treated like a slave you have to maintain a make busy percentage that is almost impossible to maintain, you are lied to about moving up your shift and if management had a bad day you will as well. If you want a good entry level job or to meet great people then come here but if you’d prefer to enjoy your life and going to work don’t come here.

1.0
Jun 27, 2020

A waste of time

Recommend
CEO approval
Business Outlook

Pros

Some great people work here

Cons

Poor leadership skills among management, they don't deliver their promises, bad organization and communication, high turnover, hard to make money when you have to be available for unexpected dispatched appointments but also mine your own opportunities on your own car where you only get paid one way miles and they whine about miles and tolls.

Viewing 10 - 12 of 970 Reviews

Glassdoor has 994 Roto-Rooter Plumbing & Water Cleanup reviews submitted anonymously by Roto-Rooter Plumbing & Water Cleanup employees. Read employee reviews and ratings on Glassdoor to decide if Roto-Rooter Plumbing & Water Cleanup is right for you.