Russell Cellular reviews

2.9

45% would recommend to a friend

(749 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 749 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

749 reviews
2.0
Mar 5, 2015

Slow lots of down time and not much business.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours of operation are good.

Cons

Not much money to be made.

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Russell Cellular Response
11y
Dear Former Employee, Thank you for your feedback. In regards to your con of not much money to be made, I'd like to share with you some of our recent changes to our compensation: 1) There is a new hourly wage review program was put in place to assist all store sales team members. You are now in a position to receive four wage reviews in a two-year period, up from just two wage reviews in a two-year period on the old compensation system. This will allow you to get to a higher wage in 50% of the time. 2) Commission has been slightly adjusted during 2014....Verizon has adjusted their emphasis on various devices and products, and Russell Cellular has responded. However, during 2014, RC has made the commission system simpler. An "all-in" total sales target qualifies a team member for a monthly commission accelerator, versus individual targets for new activations and renewals in 2013. In addition, tablet sales count towards the total sales target and accelerators, and this was not the case in 2013.
5.0
Jan 11, 2015

Feeling valued is key

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity, Value and Team. This company truly lives by these core pillars. Always looking to improve based on real feedback that all team members from the bottom up supply. Work life balance, communication, vision and solid company leadership.

Cons

Training has improved so much since I started with the company but still have a few more bugs that need to be worked out. Need to update training and coaching material in the system a little quicker.

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Russell Cellular Response
11y
Dear Current Employee, Thank you for providing your feedback. We are so glad that you feel valued as an employee of Russell Cellular. Our leadership team is pretty great! Hopefully, we can get some of those training bugs worked out soon. It is very important that we provide our employees new and old with the best experience possible.
5.0
Jan 9, 2015

Great growing company to work for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing, listens to the team via employee surveys, experience@email, chain of communication, opportunity to move up, good pay, flexible schedule

Cons

Being that the company is growing there are growing pains form time to time but it can be expected

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Russell Cellular Response
11y
Dear Current Employee, We appreciate your feedback! We have definately grown a lot this past year. Adding new stores is stressful, but fun!
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Glassdoor has 754 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.