Poor pay compared to rest of industry.
Cut our hours when minimum wage went up 20 cents.
Gave us a grand opening budget of $200 aka enough to only print flyers. Grand opening i remind you.
Capped at $10/hr maximum when other companies that do the exact same job, with less responsibilities, start their reps at $11/hr.
And the commission structure is worse. Don't let them tell you its minimum wage because they pay more commissions like they told me. Trust me, they pay less commission and less hourly.
Expect employees to drive and market all business.
Yet they don't trust their employees to do returns, exchanges, discounts, etc..all require a call to corporate which makes the customer wait longer and the employee look bad. Had customers ask why they didn't trust their own employees judgment.
Required to make 20 calls a day or you won't hear the end of it. Or you will get written up. May as well be at a call center.
Manager lacked any knowledge of the wireless industry and had to ask us employees simple things.
Worst selection of accessories.
Worst premium retailer ive stepped into.
No security system or cameras could end up very bad for some employees.
Stay away
