Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Generally professional and Good Benefits (offering health benefits to non" ((in 223 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 171 reviews)); "Culture is great and flexibility." ((in 49 reviews)); "Coworkers are great and considered as family." ((in 41 reviews)); "Good work environment and people" ((in 39 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 82 reviews)); "Alot of cons no work life balance" ((in 72 reviews)); "Managers are bad they need to do better" ((in 65 reviews)); "Poor upper management." ((in 62 reviews)); "Low salary at the company" ((in 34 reviews))

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

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Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

49 reviews

4.0

May 20, 2026

Fun work environment, but pay needs improvement

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

the work environment was so much fun in my opinion

Cons

None, just increase the pay for the work required oh and hr is the worst because it’s just a hotline

Ryder System Response

1mo

Thank you for your feedback. We’re happy to hear you enjoyed the work environment and team atmosphere. We also appreciate your comments regarding pay and HR support, and we will take your feedback into consideration as we continue improving the employee experience.

3.0

Oct 10, 2025

ryder

Account manager

Recommend

CEO approval

Business Outlook

Pros

There is nothing to add here.

Cons

Standard corporate culture with brokerage

Ryder System Response

8mo

Thank you for your feedback. We appreciate your input and will continue striving to improve our workplace culture.

4.0

Jul 21, 2025

Good place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great employees, good benefits, reputable company.

Cons

The OMT program. Putting kids with no mechanical knowledge in charge of guys with 40 years in the trade is silly.

Ryder System Response

11mo

Thanks for your feedback! We’re glad you appreciate the team and benefits. We hear your concerns about the OMT program and will take them into consideration.

Viewing 1 - 3 of 49 Reviews

Jobs at Ryder System

Customer Service Representative

Customer Service Coordinator

Customer Service Representative

Warehouse Customer Service Coordinator

Customer Service Representative I

Ryder System

Ryder System Customer Service (CSR) reviews

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Fun work environment, but pay needs improvement

ryder

Good place to work

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