Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Good benefits and a lot of quality people that work there" ((in 228 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 170 reviews)); "Culture is great and flexibility." ((in 50 reviews)); "Coworkers are great and considered as family." ((in 43 reviews)); "Good work environment and people" ((in 40 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 78 reviews)); "Alot of cons no work life balance" ((in 74 reviews)); "Managers are bad they need to do better" ((in 65 reviews)); "no support, upper management is not aware of local" ((in 60 reviews)); "Poor organization, leadership and trust" ((in 35 reviews))

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

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Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

49 reviews

3.0

Jun 25, 2025

Decent company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Lots of options. Diverse career paths.

Cons

Pay could be better. Promotions are hard to come by.

Ryder System Response

11mo

Thanks for sharing your thoughts! We’re glad you see diverse career paths and will keep working to improve pay and promotion opportunities.

2.0

Mar 30, 2025

pay is good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits, pay, work schedule balance

Cons

the lay off was stressful after investing so many years

Ryder System Response

1y

Thank you for your feedback. We're glad to hear you appreciated the benefits, pay, and work-life balance. We understand that layoffs can be incredibly difficult, especially after years of dedication. Your contributions are truly valued, and we appreciate the time and effort you invested. Wishing you the best in your next steps, and we hope our paths cross again in the future.

3.0

Mar 5, 2025

Ryder

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Loved working with our vendors! Although there would be times it would get stressful, I really enjoyed the position

Cons

Management wasn’t the best at this location

Ryder System Response

1y

Thank you for this feedback and we will make sure it gets escalated to the correct resources.

Viewing 4 - 6 of 49 Reviews

Jobs at Ryder System

Customer Service Representative

Customer Service Coordinator

Customer Service Representative

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Customer Service Representative I

Ryder System

Ryder System Customer Service (CSR) reviews

Company ratings over time

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Reviews by job title

Decent company

pay is good

Ryder

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