Is Ryder System a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Ryder System have rated their employer with 3.2 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of Ryder System employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Ryder System now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Ryder System .

Does Ryder System pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Ryder System with 3.1 out of 5 stars based on 49 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Ryder System.

What are the top reviewed jobs at Ryder System?

Rental Management Trainee (102) , Truck Driver (79) , Logistics Manager (66) , Class A Truck Driver (64) , Customer Logistics Manager (50) , Forklift Operator (47) , Material Handler (46) , Diesel Technician (40) , Rental Account Manager (40) , Rental Sales Representative (39) , Customer Logistics Supervisor (38) , Technician (38) , Operations Supervisor (34) , Logistics Coordinator (33) , Business Development Manager (28)

What are the pros of working at Ryder System according to real employee reviews?

"Generally professional and Good Benefits (offering health benefits to non" ((in 223 reviews)); "Mangers on my crew are outstanding and majority of the people I work with are great." ((in 171 reviews)); "Culture is great and flexibility." ((in 49 reviews)); "Coworkers are great and considered as family." ((in 41 reviews)); "Good work environment and people" ((in 39 reviews))

What are the cons of working at Ryder System according to real employee reviews?

"Long hours and sometimes very hard working" ((in 82 reviews)); "Alot of cons no work life balance" ((in 72 reviews)); "Managers are bad they need to do better" ((in 65 reviews)); "Poor upper management." ((in 62 reviews)); "Low salary at the company" ((in 34 reviews))

Ryder System Customer Service (CSR) reviews

3.2

20% would recommend to a friend

(49 total reviews)

John J. Diez

Not enough data to show CEO approval

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Ryder System with 3.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Ryder System is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

49 reviews

2.0

May 2, 2024

Pay is horrible

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You get to Work from home

Cons

Pay is bad for the amount of work

Ryder System Response

2y

We’re really grateful and appreciate you taking the time to share your rating with us. We will make sure it gets escalated to the correct resources.

5.0

Mar 13, 2024

Excellent place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

excellent culture and retirement investment opportunities (ESOP, 401k matching)

Cons

There is limited opportunity to advance.

Ryder System Response

2y

Thanks for sharing your rating with us and the community. Many thanks for the 5-star rating.

3.0

Feb 6, 2024

Not a bad company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, benefits, and training

Cons

Legacy systems, Micromanaged, and stuck in old way of doing things

Ryder System Response

2y

We’re really grateful and appreciate you taking the time to share your rating with us.

Viewing 10 - 12 of 49 Reviews

Jobs at Ryder System

Customer Service Representative

Customer Service Coordinator

Customer Service Representative

Warehouse Customer Service Coordinator

Customer Service Representative I

Ryder System

Ryder System Customer Service (CSR) reviews

Company ratings over time

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Reviews by job title

Pay is horrible

Excellent place to work

Not a bad company

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