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      S3 Shared Service Solutions

      Engaged Employer

      S3 Shared Service Solutions reviews

      3.1

      53% would recommend to a friend

      (235 total reviews)

      Mike Scully

      60% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      235 reviews
      1.0
      Sep 12, 2014

      Unprofessional senior management trick potential candidates with talk of a desireable corporate culture and values

      Manager, real estate loss mitigation
      Recommend
      CEO approval
      Business Outlook

      Pros

      Start up company with a great deal of highly skilled talent in the mortgage servicing industry which does not have a large presence in this area.

      Cons

      Employees are asked to "mask" who they are as an organization to the partner credit union membership. It makes it extremely uncomfortable to the "customer facing" or front line staff. Senior management presents the organization on interviews as professional and an extremely employee friendly company, the reality is, it's a love it, or leave it environment. Many design flaws leave all levels of staff scrambling and in constant fire drill mode. Regardless of level of experience or expertise, all associates are treated as if entry level staff, and are asked to produce at impossible levels. Wait a few years for this organization to work out the kinks before committing to a job there.

      1.0
      Jul 31, 2018

      RUN POTENTIAL EMPLOYEE, RUN

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and onsite gym

      Cons

      NO structure; HORRIBLE training for new hires; Hiring people with no type of background in finance; Contact Center reps are a joke; TOO much work and not enough people or proper compensation; HR runs the entire company, so if you are on their bad side you will be fired; POOR communication between departments; Procedures and policies don't matter, it's basically do whatever you have to do to get the job done; The CEO needs to be trained on what S3 does (yup I said that); Decisions are made without the input from people that actually do the work. I have never worked anywhere that allowed the kind of mess that went on there.

      1.0
      Jul 6, 2016

      Processor

      Mortgage loan processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet some nice co workers, you don't need any experience, there's a gym, and that's about it! Oh, and parking is free...

      Cons

      This job sucks harder then a vacuum cleaner. Management are pompous, pretentious jerks that I wouldn't trust to manage grass grow. STAY FAR AWAY!!! Micromanagement meets a new low here and the blatant favoritism is stomach churning. You get a massive pipeline and it's more important to let a member know that you are doing nothing every three days, then it is to actually progress their file. Even the loan officers can you talk to you like you are a subprime amoeba, and management will still find a way to make it your fault.

      avatar
      S3 Shared Service Solutions Response
      9y
      We are deeply sorry to hear about your perception of S3 and your experience working here. We have taken many steps over the last few years to establish S3 as an employer of choice. We are continuously looking for ways to improve and constructive employee feedback is always welcome. Most of our programs are developed as a result of team member feedback so please do not hesitate to contact our Director, Human Resources at 443-517-5051 to discuss your concerns further.
      Viewing 4 - 6 of 235 Reviews
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      ReviewsS3 Shared Service Solutions reviews

      Glassdoor has 239 S3 Shared Service Solutions reviews submitted anonymously by S3 Shared Service Solutions employees. Read employee reviews and ratings on Glassdoor to decide if S3 Shared Service Solutions is right for you.