SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO is OK Medical Benefits are mid

Cons

People hired under the impression that they would only need come in twice a week are now being told to come in 3 days. All remaining Remote employees are under review for whether or not they will have to come in. Upper management is a mess. No clear direction. Constant reorgs. Pay is low. The culture is non existent. Constantly walking on egg shells. ESG strategy only exists because it’s trendy to have one, they don’t actually have any plans on how they are going reduce emissions.

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SHI International Response
2y
Thank you for taking the time to provide feedback, and we appreciate you pointing out that PTO and medical benefits are an advantage of working at SHI. However, we are very disappointed to hear your overall experience at SHI is not positive, and we appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.
3.0
Feb 12, 2022

Time to mature

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Relatively low barrier of entry to gain technology sales experience. -Above average commissions for entry-level sales, still healthy commissions for experienced sellers. -Endless opportunities to learn, both as a seller and as a technology professional. -Culture of aggressive advancement, even across internal organizations. Not afraid to let employees in good standing try new roles and responsibilities. -While SHI is a sales company and wants to make money, sellers are constantly reminded to keep their customers' best interests in mind.

Cons

-Dismissal by senior management of work from home, despite two consecutive years of record sales while entire salesforce has been working from home and skyrocketing cost of living in Austin. -Revenue tax handicaps sellers from "buying the business" or helping with strategic low margin opportunities. -Very poor 401(k) matching. -Virtually no parental leave policy in place. Not a great place to start a family. -Many diversity, equity, and inclusion initiatives seem to be "checking a box" instead of truly engrained in everyday culture. While I do not question the motives, I think the overall execution could be a lot better. -Constant reorganization and resource realignment. Many resources are undercompensated compared to their industry peers leading to attrition or (even worse) resentment. -Mistakes by sales support and/or resources are always paid by the sellers without any chance of recourse. (Examples include accounting errors, lost inventory, etc.) -Internal systems are slow. They are incrementally getting better but have a lot of room for improvement.

1.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The people in the trenches and low level leadership are genuinely amazing people who are funny kind and willing to help out

Cons

-poverty wages -the vp of public sector telling all the sellers at the SKO to sell more if we want cost of living increases and to remember that we work at an “at will state” -crm, quoting and ordering tools are at least a decade old, constantly lag -3 days in the office( that’s located in the middle of one of the richest areas in America on poverty wages so everyone has to commute 50+ minutes) -pizza parties not raises -your just a cog in the machine, no one at an executive level cares about you -mandatory contract changes, while getting a y/y increase of 15% quota -overall most mornings I have a little cry in the car before I go into the office -if your thinking of working here don’t, cdw has slightly better salaries and slightly less bs

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SHI International Response
1y
We appreciate you taking the time to leave a review. Hearing about your unpleasant experience at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.
Viewing 37 - 39 of 2,092 Reviews

Glassdoor has 2,141 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.