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      SHI International

      Engaged Employer

      SHI International reviews

      3.2

      50% would recommend to a friend

      (2,092 total reviews)
      avatar

      Thai Lee

      63% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      2K reviews
      1.0
      Jul 18, 2023

      Don’t be here longer than a year…

      Inside account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good health insurance - clean facility

      Cons

      everything you’ve seen in the bad reviews is basically true. - pay is extremely low, high turnover because of this - constant changes without notice or proper transition - outdated systems - no room to grow, if you leave sales you will be taking a pay cut the biggest con is that upper management/whoever makes the decisions promises open communication but on their terms. they don’t like criticism and would rather label it as unprofessional rather than understanding that when employees do not have a place to express concerns they may get frustrated. it’s very disheartening and disappointing to see a big company value profits over the hardworking employees that make the profits happen.

      avatar
      SHI International Response
      2y
      Thank you for taking the time to provide feedback. We are pleased to hear your positive comments regarding our health insurance and cleanliness of our facilities. However, we are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias with additional information so we can continue to improve and escalate accordingly.
      2.0
      Feb 25, 2022

      SHIed away from here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry-level experience in a corporate role at a cubicle farm.

      Cons

      Below-average salary, 401K vesting period is five years. Pre-COVID the remote work policy was basically non-existent. The constant grand announcements of RTO signaled disorganization and a disconnect. For example, back in November 2020, we were supposed to work at headquarters once a week, but that was shut down after a mere two days. The company has since adopted an inflexible hybrid model that seems to be trending toward more days in office than WFH. Suggestions for improvement to interdepartmental processes were never implemented. Regarding low-performing employees, the only disciplinary action taken was against those in the top rank by making them pick up the slack. It was a struggle to process an ever increasing volume of work on ancient laptops programmed with malfunctioning internal systems. A hardware/software reseller boasts billions in revenue and invests more resources in rebranding than its technology or employees.

      avatar
      SHI International Response
      4y
      Thank you for your feedback. We are sorry that your overall review of SHI was not positive. We are dedicated to providing a safe and positive work experience for all employees and will continue to do so as we determine the next steps in our hybrid environment. All of your comments and advice have been escalated to management. If you would like to continue this conversation, please email SHIfeedback@shi.com which is a non-confidential alias.
      1.0
      Jan 14, 2019

      Management sucks

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      HQ commute isn’t too bad.

      Cons

      Management is cheap. Company gouges you any time they can. Benefits get crappier every year with higher co pays. CEO is non existent and the environment is one of a sick in-bred incestual dating environment where they applaud all the in company match making. VPs and Directors are only people that make money and margins suck. I would recommend this place to my worst enemy though.

      avatar
      SHI International Response
      7y
      While we respectfully disagree with your assessment of SHI’s benefits and culture, we do appreciate your feedback. Although it appears too late to help you while still an employee, your 5+ years of experience at SHI certainly deserve a response. SHI recently announced an expansion of our employee benefits in 2019, adding an orthodontic plan and increasing coverage on vision and dental. We’re also currently in the process of rolling out a more user-friendly participant portal and mobile app to increase transparency and availability of benefit information to eligible employees. You are correct that SHI is proud of a culture that supports the inevitable friendships / relationships that develop when like-minded individuals work towards common goals over time. We are happy to see both families and friends committed to the success of themselves and SHI. It is worth celebrating! Thanks again for your feedback. We hope your future commute to work continues to be a good one!
      Viewing 40 - 42 of 2,092 Reviews
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      ReviewsSHI International reviews

      Glassdoor has 2,141 SHI International reviews submitted anonymously by SHI International employees. Read employee reviews and ratings on Glassdoor to decide if SHI International is right for you.