Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 159 reviews)); "Some great people and resources" ((in 153 reviews)); "Benefits were good but expensive." ((in 86 reviews)); "The work life balance is great when not on the sales side" ((in 53 reviews)); "SHI has a great training and onboarding Process" ((in 53 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 187 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 103 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Upper Management is Ageist" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 16, 2024

Steer clear of SHI

Account executive

Recommend

CEO approval

Business Outlook

Pros

- people starting up here are all able to bond about how much little they make at the beginning - great way to break into sales but don't stay around (recommend you stay around here for 1-2 years max then go somewhere else)

Cons

- absolute meat grinder of a sales org, remarkably low base salary ($40k) for account executives and you only make money off of gross margin, not revenue which is peanuts - They give you really bad accounts to work with that have rejected SHI in the past or have to start from the bottom up so you naturally are stuck with making only your base for months on end unless you're really lucky - have no access to useful sales tool like other sales orgs (really bad CRM system, no way to get direct numbers to prospects, and a manual email system) - company culture is toxic, everyone wants to leave here and is trying to leave to other companies - a lot of reps here try to steal other reps's accounts

SHI International Response

2y

We appreciate you taking the time to leave a review. We will be sure to escalate your comments and concerns accordingly. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com, a non-confidential alias.

2.0

Sep 15, 2023

Don’t recommend

Inside account executive

Recommend

CEO approval

Business Outlook

Pros

They have free food sometimes. Office nice

Cons

Outdated technology, which is funny cause we are a tech company. 3 days RTO is annoying cause we can literally do all this from our homes Micro time management- take me back to my middle school days when I was yelled at for packing up a minute early. Yes they will get upset if you even think about closing your laptop before 5pm. The pay is horrible for this area. $40K a year is a slap in the face.

SHI International Response

2y

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience overall at SHI is disappointing. At SHI, we cherish each and every employee and want to ensure that everyone has a positive experience. We appreciate your feedback and will escalate your concerns accordingly. If you have any further remarks or would like to provide additional details, please do not hesitate to reach out to SHIfeedback@shi.com, a non-confidential alias.

2.0

Aug 15, 2023

Take Take Take

Account executive

Recommend

CEO approval

Business Outlook

Pros

Experience in the tech industry.

Cons

No new leads Low base Micromanagement Quota pushes out great sellers after 3 years. Bad leadership/no true business sense in decisions. Ex. 15 dials a day for only 10 accounts. Comp plan restructures to pay you less each year.

SHI International Response

2y

Thank you for taking the time to provide your feedback. We are disappointed to hear about your negative experience at SHI, but appreciate your feedback regarding compensation and management. We value each and every employee at SHI and continuously strive to provide positive experiences for all. We will be sure to escalate your concerns accordingly, and if you would like to provide additional comments, please consider taking this offline at SHIfeedback@shi.com, a non-confidential alias.

Viewing 43 - 45 of 2,092 Reviews

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