Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 160 reviews)); "Some great people and resources" ((in 151 reviews)); "Benefits were good but expensive." ((in 90 reviews)); "The work life balance is great when not on the sales side" ((in 51 reviews)); "SHI has a great training and onboarding Process" ((in 51 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 198 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 100 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 57 reviews)); "Upper Management is Ageist" ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,092 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Feb 1, 2026

Wouldn’t recommend

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

WTH 2 days a week Decent work life balance

Cons

Horrible management High pressure Not a nice environment

SHI International Response

5mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

1.0

Jan 30, 2026

Terrible

Accounts payable specialist

Recommend

CEO approval

Business Outlook

Pros

Pros were just having a good time with co workers.

Cons

No leadership. Constant micro management and no good pay.

SHI International Response

5mo

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

5.0

Jan 28, 2026

Great sales role for entry level and getting into tech

Inside account manager

Recommend

CEO approval

Business Outlook

Pros

No cap limit on commission, great management and leadership.

Cons

The grind is real but rewarding

SHI International Response

5mo

Thank you for your feedback. We are pleased to hear you enjoy the leadership and commission opportunities. We value each and every employee at SHI and continuously strive to provide positive experiences for all. If you would like to provide additional comments, please feel free to take this offline to SHIfeedback@shi.com, a non-confidential alias.

Viewing 70 - 72 of 2,092 Reviews

Jobs at SHI International

Customer Success Manager - Cisco

Field Marketing Manager

Service Delivery Manager