Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (263) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Business Development Manager (24) , Sales (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 164 reviews)); "Some great people and resources" ((in 150 reviews)); "Benefits were good but expensive." ((in 79 reviews)); "SHI has a great training and onboarding Process" ((in 52 reviews)); "Great work life balance for anyone getting started in there career" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 187 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 104 reviews)); "Upper Management is Ageist" ((in 57 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 56 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,092 total reviews)

Thai Lee

62% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Compensation and benefits

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Feb 27, 2019

Unless you are a new college graduate STAY AWAY

Sales enablement specialist

Recommend

CEO approval

Business Outlook

Pros

wellness program (while i was there at least) casual can gain necessary experience

Cons

-Incestuous work environment leads to drama in the work place -Micromanaging and cattiness by managers -Deceiving job titles: Sales Enablement Specialist that had absolutely nothing to do with sales. More of a Data Analyst Role at half the average data analyst salary - you will end up "wearing many hats" and you will NOT be awarded for your dedication come end of year/salary increase time -HR Department is a JOKE

SHI International Response

7y

Thanks for providing your feedback. Although your advice to management was to provide “Clarity,” your description of the day-to-day activity of a Sales Enablement position is crystal clear. A large part of the success of SHI’s account teams comes from the “behind-the-scenes” work done by the employees of SHI’s various Sales Enablement teams - and those members can wear many hats. Whether it is assisting customers through a software volume licensing consultation, analyzing purchasing history to identify new cost-savings opportunities or conceiving, proposing and delivering trainings, SHI’s Sales Enablement positions play a key role in ensuring SHI’s customers are supported by the IT industry’s most efficient, knowledgeable and valuable account teams, every single day.

1.0

May 2, 2024

Terrible Company, Bait and Switch

Telecom engineer

Recommend

CEO approval

Business Outlook

Pros

When the company had structure, it was great, but after the lay-offs almost a year ago, it went downhill.

Cons

I was originally hired as a remote employee. Rejected another Job offer due to the remote work. They changed it a year later to come into office. Fired me due to my inability to come in, No severance or anything.

SHI International Response

2y

We appreciate you taking the time to leave a review. Hearing about your unpleasant experience while you were at SHI is disappointing. At SHI, we cherish each and every employee and work tirelessly to ensure that everyone has a positive experience. If you have any further remarks, please take this offline at SHIfeedback@shi.com, a non-confidential alias, and we will make sure to escalate your concerns as necessary.

1.0

Feb 29, 2024

Low Pay, Poor Benefits

Software engineer

Recommend

CEO approval

Business Outlook

Pros

coworkers, low health insurance premiums

Cons

poor pto, extremely low pay

SHI International Response

2y

Thank you for your feedback. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com which is a non-confidential alias.

Viewing 82 - 84 of 2,092 Reviews

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