As with any company, not all departments are treated equally, however the disparity between sales support/operations roles and sales roles is staggering. Non sales roles are typically passed up on perks and incentives commonly offered to sales teams. Recent college grads are typically recruited since they know it’s easier to sell an unreasonably low salary to them. Impossible to have a voice here, HR treats employees as if they’re just a number, and is just there to serve upper management. They are not open to improvement or scaling processes and procedures in order to keep up with the growing company. Attrition rates are through the roof across all departments at all levels for obvious reasons, but nobody seems to care. Honestly, for a tech company, the programs and platforms that are used are so outdated and frustrating that it makes doing your job efficiently impossible, and this is the case across every department, however senior management doesn’t care, and no efforts are made to listen to or help employees perform more efficiently. Zero efforts are made to keep employees happy, which is surprising given the typical tech company environment that you often find just a quick hour over in NYC.
If you don’t have any work experience and desperately need to gain some to add to your resume, entertain this company for a year then run, don’t walk away, it’s what everyone else at this company does anyway.
