SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)
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Thai Lee

63% approve of CEO

47% positive business outlook

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 14, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

Some organizations and leaders are fantastic, knowledgeable, and will provide their direct reports with the support they need to not only do their job, but continue to grow. SHI provided me a number of opportunities to advance my career, which I've been able to parlay into a substantial raise... somewhere else.

Cons

Unfortunately, the cons heavily outweigh the pros at this point. As great as the good leaders are, there's an equal (if not greater) amount of poor senior leaders. I've had multiple leaders lie to me about responsibilities, enablement, compensation, for multiple roles in multiple organizations. Expect to have the scope of your responsibilities expanded (with no additional compensation), nearly constant realignments, and having your comp plan changed two weeks before a quarter ends so your management can hit their quota, at the expense of their direct reports missing their bonus and accelerators the following quarter. This could vary between orgs, but I've seen little to no onboarding be provided to new hires. Instead, existing, long tenured employees will be expected to train their newly peers (external hires) who in some cases are making ~50% more, with a more favorable base: bonus ratio.

1.0
Sep 26, 2023

Horrible pay, no support from HR or upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are good people working here, but that doesn’t pay the bills

Cons

SHI leads new hires to believe they will have career growth opportunities within the company. This is false. After years of working here, the only positions available to me are lateral or backward moves with equal or less pay and no prospects to advance. HR spends half their time gatekeeping employees from applying to internal roles (blocking applications from hiring managers), and the rest of it refusing to offer support to people who need it. I know an employee who, due to a severe medical condition, was requested by his doctor to be allowed to work remotely, and went through the lengthy process of getting approval from SHI’s insurance company. HR refused to honor the request, offering no assistance or support.

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SHI International Response
2y
We appreciate you taking the time to leave a review, and pointing out that SHI has good people. Thank you for your concerns and advice to management as well - we truly appreciate all feedback, comments, and concerns because employee satisfaction is our top priority. We will escalate accordingly, and encourage you to take this offline at SHIFeedback@shi.com because we always want to hear more about what we can do to improve.
1.0
Aug 2, 2023

Let Them Eat Cake

Recommend
CEO approval
Business Outlook

Pros

There are no Pros that outweigh the tremendous amount of Cons

Cons

I'd like to preface this review by pointing out that every time the company comments on here asking for a reviewer to send them an email, it's to a non-anonymous inbox which they could then use to retaliate against you. I have been with this company for over half a decade now and in that time I've seen departments get worse and worse due to a lack of training and leadership from their management teams, which causes them to heavily rely on other facets of the business that were not intended to act as a resource in that capacity. This in turn causes those portions of the business to continually be overtaxed to the point of rapid turnover and a general loss of the skill sets needed to have those teams function in their original roles. Compounding this is a severe pay disparity between the highest levels of the company and the average employee to the point where many are being priced out of the area they live in while being told, whenever the issue of stagnating wages is brought up, it's an emotional response and we won't always see eye to eye. When the "generous" bonuses that SHI gave out as a one time boost for employees wasn't enough to even keep up with inflation are shoved back into employees faces, as if we should be groveling to a billionaire for allowing us to fight over table scraps, it's clear there is a different reality those in the C-Suite exist in. Of course monetary compensation is going to be a point of contention that has an emotional response attached, that doesn't make the subject any less important to have an open dialog on. Company culture is another thing that is constantly harped on as "what employees really care about" when the reality is instead of spending so much extra money on the corporate equivalent of "pizza parties to mollify the drones", they should be investing into their employees. People are not leaving the company in droves because they haven't had as many fun activities in the parking lot, they are leaving for higher salaries and companies that actually respond to concerns instead of glossing over them or gaslighting their workers.

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SHI International Response
2y
Thank you for taking the time to provide feedback. We are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.
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