Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,140 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 159 reviews)); "Some great people and resources" ((in 153 reviews)); "Benefits were good but expensive." ((in 86 reviews)); "The work life balance is great when not on the sales side" ((in 53 reviews)); "SHI has a great training and onboarding Process" ((in 53 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 187 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 103 reviews)); "Senior leadership very much sips the proverbial Kool" ((in 58 reviews)); "Upper Management is Ageist" ((in 56 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 54 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 13, 2023

A once good place to work takes a nosedive

Sales management

Recommend

CEO approval

Business Outlook

Pros

Colleagues/peers usually very welcoming and team oriented Free food was nice on occasion Facilities were decent

Cons

Changes often made with no or minimal communication Every move the company makes is designed to take more from the employees Negative changes were sold to employees as positives, lack of honesty concerning Support teams paid well under industry standards Positive workplace culture has fallen off a cliff

SHI International Response

2y

Thank you for your taking the time to leave a review. We appreciate your comments that SHI has welcoming, team-oriented people and nice facilities. However, we are disappointed to hear your concerns regarding communication, compensation, and culture. We appreciate all feedback and always want to hear more about what we can do to improve. If you would like to provide additional comments, please consider taking this offline at SHIFeedback@shi.com, a non-confidential alias.

1.0

Jul 27, 2023

Good Luck

Inside account executive

Recommend

CEO approval

Business Outlook

Pros

Free breakfast once a week. (If you’re lucky)

Cons

I worked at the company for over two and a half years and I must say that it was a downhill slope from the start. It’s quite obvious that the CEO Thai Lee doesn’t care about her workers, only herself. A billionaire paying her workers poverty rates and continuing to take money out of our pockets with new fees daily. You can make the company a million in sales in a year and you’re lucky if you see 4% of that go to you. Pushing workers back into the office and new incentives of a remodel of our offices really gets us excited let me tell you…If they at least kept us with the two day wfh structure that is currently in place it would help us all. This places drains you mentally, it’s high stress with management setting quotas at an unrealistic rate and no signs of hitting your accelerator. I regret ever recommending my friends to work here.

SHI International Response

2y

Thank you for taking the time to provide feedback. We are very disappointed to hear your overall experience at SHI was not positive, although we appreciate you bringing these issues and concerns to our attention. Please consider taking this offline to SHIfeedback@shi.com, a non-confidential alias, with additional information so we can continue to improve and escalate accordingly.

2.0

Mar 12, 2024

Cronies, Liars and Crappy Pay!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Most of your coworkers are decent. Some Low Level DM's are excellent.

Cons

-Worst compensation plan in the industry. -Forced into signing an arbitration agreement without time for lawyer review (need this back tomorrow!) -Constant singing praises of upper management (almost like a cult) -Upper management make up numbers and goals that are clearly unrealistic and unattainable to anyone who can do basic math or read year over year sales reports -Stop the nepotism/cronie hires. It's obvious and pathetic.

SHI International Response

2y

Thank you for your feedback. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com which is a non-confidential alias.

Viewing 16 - 18 of 2,091 Reviews

Jobs at SHI International

Account Executive - Healthcare

Account Executive - Healthcare

Account Executive - Healthcare

PubSec Account Executive

Enterprise Account Executive