Is SHI International a good company to work for?

SHI International has an overall rating of 3.2 out of 5, based on over 2,140 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at SHI International to a friend and 47% have a positive outlook for the business. The best reviews about SHI International have been left by employees working as District Sales Manager , Strategic Account Executive and Manager .

Does SHI International pay their employees well?

According to anonymously submitted Glassdoor reviews, SHI International employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SHI International. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SHI International?

50% of SHI International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SHI International 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SHI International?

Account Executive (262) , Inside Account Executive (161) , Inside Account Manager (104) , Inside Sales Account Manager (71) , Account Manager (32) , Enterprise Account Executive (32) , Inside Sales Representative (29) , Sales (25) , Business Development Manager (24) , Sales Representative (20) , IAM (19) , Inside Sales Account Executive (14) , Purchasing Representative (14) , District Sales Manager (13) , Senior Account Executive (13)

What are the pros of working at SHI International according to real employee reviews?

"I enjoy working here and the culture is great" ((in 167 reviews)); "Some great people and resources" ((in 149 reviews)); "Benefits were good but expensive." ((in 80 reviews)); "SHI has a great training and onboarding Process" ((in 54 reviews)); "Hybrid schedule is nice and good work/life balance" ((in 50 reviews))

What are the cons of working at SHI International according to real employee reviews?

"Low pay commission not great" ((in 192 reviews)); "Low salary and unless you’re in leadership they make it pretty obvious they think everyone is replaceable." ((in 110 reviews)); "Reps or direct managers have little to no control over avoiding these tactics." ((in 59 reviews)); "Upper Management is Ageist" ((in 52 reviews)); "There is also clear favoritism happening in sales with people barely at company 14 months getting manager positions." ((in 26 reviews))

What are employees saying about SHI International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SHI International layoffs and their outlook for job security at SHI International in 2026.

What are the top reviewed SHI International locations?

Somerset , Austin , Piscataway , New York , Bethlehem , New Brunswick , Chicago , San Francisco , Newark , Atlanta , Jersey City , San Diego , Dallas , Edison , Raleigh , Los Angeles , Denver , Franklin , Staten Island , Detroit , Washington , Houston , Nashville , Indianapolis , Irvine , Paramus , Reston , Omaha , Charlotte , Cleveland

SHI International reviews

3.2

50% would recommend to a friend

(2,091 total reviews)

Thai Lee

63% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,091 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SHI International has an employee rating of 3.2 out of 5 stars, based on 2,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SHI International employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Oct 24, 2023

It's Scary here

Hiring manager

Recommend

CEO approval

Business Outlook

Pros

The pros to working at SHI is the lies and fantasies that they feed you. They are great at reeling you in with a "inclusive work culture."

Cons

Questionable Ethical Practices: SHI's commitment to ethical business practices can be questionable at times. Be prepared to grapple with moral dilemmas, as their corporate decisions lacks in integrity. Inclusive Work Culture: What they label as an "inclusive work culture" often ends up being a checkbox exercise. The company might talk the talk, but walking the walk is a different story. It's not uncommon for diversity and inclusivity to be mere buzzwords, with little substance behind them. Deceptive Promises: SHI has a knack for dishing out promises that often remain unfulfilled. The grandiose visions they sell you during the recruitment process might seem like a dream come true, but they frequently turn out to be nothing more than a mirage in the unforgiving desert of corporate reality.

2.0

Jul 13, 2023

No Open communication

Iam

Recommend

CEO approval

Business Outlook

Pros

-Everyone outside of management is great

Cons

-Upper management doesn't listen to concerns -Horrible pay for a HCOL area, which we will be forced to 3 days in office in Sept -Crucial systems don't work well -Between RIT and LTM some orders are being taxed 4% -An inside sales team shares 3% of GM, where does the rest go?

SHI International Response

2y

Thank you for taking the time to provide your feedback. We are disappointed to hear about your negative experience at SHI, specifically with communication. SHI works very hard to deliver a great experience to all employees, so we will certainly take your concerns/feedback and escalate accordingly. If you would like to provide additional comments, please feel free to take this offline at SHIfeedback@shi.com, a non-confidential alias.

1.0

Jan 11, 2023

You’ll be miserable

Account executive

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired, they hire anyone. You can make industry connections through partner network. Good job for setting the foundation of what you deserve from an employer - every job after this one will feel so much better because you’ve seen how bad a job can truly be.

Cons

-Thai Lee (CEO) would sacrifice you without a second thought. -You’ll be told to go against your own values. -Shi makes it like they buy lunches/provide happy hours, but it is really coming from the partners. -You’ll wake up every day wanting to give up. Micromanaging frat culture is toxic. -employees don’t receive raises. (AE base pay is 40k). Instead, they introduce things like quota increases/“revenue tax” to ensure you don’t grow your income -old systems and poorly executed CRM will make even the smallest task a burden -nobody in the real world knows what Shi is, and if they do, they hate it -you have to choose between mental health and having a slightly above-average income (if you are a top performer) -they don’t trust their employees -

SHI International Response

3y

Thank you for your feedback. Without knowing your specific team or location, we are not able to speak to the comments you made. SHI leadership cares about each of our employees and we sorry you didn’t reach out to HR to help solve this for you before you left. If you would like to provide additional comments, please feel free to take this offline at SHIFeedback@shi.com which is a non-confidential alias. We wish you luck in your future endeavors.

Viewing 13 - 15 of 2,091 Reviews

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