Upper management issues are the downfall of this company. Not correctly scheduling others (part time employees could spend weeks without any shifts)((full time employees hours have gotten cut close to 28 hours a week compared to other months where it would usually be an average of 35-38 hours a week)), mismanagement of employee payroll (literally employees not getting paid for their work and filing complaints to HR), mistreatment of employee's religious beliefs (the removal of a dedicated prayer area that turned into a changing area), invading employees' privacy by forcing them to use clear bags to enter and exit the store, allowing for security to go through employee lockers, the inability to lead (upper management not understanding the sales floor and not efficiently finding ways to fix these issues), while demanding so much for unrealistic sales targets. Late night shifts until 11pm and some times we would be stuck until 11:30pm-12am. Inconsiderate and disrespectful and would not even greet employees who had issues that need resolving. Supervisors want to leave, full time employees are already looking for new jobs. Overall environment is terrible hence why the negative reviews about customer service. It is not an issue regarding the employees not liking their job, but rather the way that management treats the employees unfairly following illegal business practices which in turn makes employees unhappy to work there in the first place.
