Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,375 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (220) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 210 reviews)); "benefits are good and lots of options" ((in 136 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 31 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 19, 2017

Piggy Back Job

Csr2

Recommend

CEO approval

Business Outlook

Pros

Decent pay, profit sharing, weekly paycheck

Cons

This is not a job that ends up turning into a career. This is the kind of company you work for if you need a job NOW. We all know that its easier to find a job if you have one. The managers suck and unless you're in their click or they want to have sex with you they will be extremely rude to you when asking questions. Youll get tired of taking the calls after a while. They coach you (its nagging) on the most ridiculous things and when you change those things they will find new things that weren't an issue before. Youll never get a perfect monitor because there will ALWAYS be SOMETHING wrong. After a while you start not to care.

Safelite AutoGlass Response

I'm very sorry to hear you've had a negative experience. The behavior you described of leadership definitely does not align with our core values, and for that, we apologize. I encourage you to reach out to your leader's leader, the People Direct Help Line and/or the Ethics hot line so these issues can be handled in a timely manner.

3.0

Feb 17, 2017

Manager

Recommend

CEO approval

Business Outlook

Pros

A great place to work. Ability to earn a great income.

Cons

Work is not easy and the heat of summer can be brutal.

2.0

Jan 28, 2017

The company is great, the job, not so much

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

20 minute breaks, job coaches are there for you the best they can be, very accommodating company, pay is good, lots of overtime

Cons

Upset customers almost all the time because taking insurance claims means lots of upset people. It just wears you down after a while. Some companies aren't good about calling people back so they take it out on you. It's all understandable, but tough to take.

Safelite AutoGlass Response

Thanks for taking the time to review us… our CSRs and techs are the heroes of our business bringing to life our Safelite Spirit even during challenging customer interactions.

Viewing 397 - 399 of 2,306 Reviews

Jobs at Safelite AutoGlass

Seasonal Recruiter

Ohio

View job

Fulfillment Operations Coordinator

Seasonal Warehouse Associate I

Warehouse Inventory Control Manager

Seasonal Warehouse Associate I

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Ratings by category

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Piggy Back Job

Manager

The company is great, the job, not so much

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