Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Company vehicle, paid training, tools provided, other techs are willing to assist, easy job to get. Company gas card.

Cons

They say they give you all the tools you need but if you come across smashed windshield your out of luck and have to contact a veteran tech with tools that Safelite has deemed illegal to use (old school tools that all other glass companies use). Dispatch is a nightmare, they over book, add jobs on during the day and it is rare you can meet all the deadlines customers were promised. Warehouse also has a tendency to give you wrong glass for vehicles although sometimes it is due to customer error. Sometimes you are scheduled out to another safelite store that could be an hour or 2 further from your local and won't know it until that morning, makes your day run even later. Also, it is common to have a windshield job that is 3-4 hours away but yet are still expected to meet deadlines. It's all a bit insane, it's no wonder there are so many negative comments from customers. I might as well mention that the company vehicles have sensors all over, it will even send a red flag to corporate if you don't buckle up just to reposition van or move it up a drive way.

1.0
May 19, 2016

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Potential for good money but never have time to spend it. That's the only pro I can come up with.

Cons

6 days a week. Bad management. Bad business practices. Focused too much on metrics and not enough on techs. Don't take care of techs.

3.0
May 13, 2016

Shift Supervisor

Recommend
CEO approval
Business Outlook

Pros

rural area.....so the money was OK

Cons

management is the worst working long hours in a HOT plant..... they do not value your personal life at clllllllll my worst job ever. I worked here for 3 years

Viewing 2026 - 2028 of 2,306 Reviews

Glassdoor has 2,375 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.