Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 231 reviews)); "benefits are good and lots of options" ((in 133 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 75 reviews)); "Work from home is great" ((in 41 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 141 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Oct 16, 2015

What a strange, heartless place

Warehouse driver

Recommend

CEO approval

Business Outlook

Pros

seems like there is an awful lot of money comming through this spot, so it Must be a lucrative business.

Cons

mostly no idea where all that money is going. I've never been with a company that seemed Less interested in making it's employees feel like they're worth something.

2.0

Oct 15, 2015

Not worth a title.

Replacement tech

Recommend

CEO approval

Business Outlook

Pros

Company vehicle is nice.

Cons

Dispatch causes problems with almost everyone... I seen multiple people get moved to other areas b/c the dispatch woman didn't like them.

2.0

Oct 12, 2015

No work-life balance

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Good Benefits 401K (.25% match for first 5 years)(.55% after 5) Family oriented events Monthly bonus

Cons

Juvenile "point system" High turnover Horrible management No work life balance. This company does not care if you're dying or stuck in a wreck. You are getting pointed out. A guy had a stoke at the company and was sent to the hospital and still received a "point" for his stay in the hospital. Very hot in the summer especially 2 stories in the air Very Cold in the winter (This makes no sense considering more glass breaks in the summer due to tension. More money is wasted. AC would be cheaper) Management. Many of those supervisors do not know what is going on most days. Hours. You work massive OT in the summer and barely make 32 in the winter. 401K. Everything is invested and you continue to lose money. Also, its a pain to take out. Yearly raises are a joke. Advancement is almost nonexistent Learning new skills does not get you the promised advancement raises FAULTY AND UNSAFE equipment. I was made to use a cherry picker that was tagged out because they didnt have enough equipment for all employees because at least 3 cherry pickers are broken down. Not enough female employees. Uniforms are catered to men. No OSHA training for equipment

Viewing 2083 - 2085 of 2,303 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate I

Warehouse Associate II

Warehouse Associate II