Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,366 reviews left anonymously by employees. This rating has been stable over the past 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (217) , Auto Glass Technician (110) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 226 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 66 reviews)); "Very flexible can work from home if needed." ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 143 reviews)); "Some bad managers." ((in 48 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,297 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Jan 12, 2013

Really not bad for being Corporate America !

Auto glass tech

Recommend

CEO approval

Business Outlook

Pros

Good Benifits, hours and thats it !

Cons

Hourly pay is a joke, unless your upper management your just a number and its difficult to transfer unless your NPS is 90% ( NPS is a question asked on survey " Would you recommend safelite to friend or colleague" even when you have proven your a good tech and a team player,dependable and have stepped up more then once !

5.0

Dec 5, 2012

I worked as a part-time employer while going to school full-time it was a great job to have for a college student.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great hourly pay, friendly and very helpful managers, good schedules offered. I enjoyed working there for over a year while I went to school as well.

Cons

Personally, I didn't like the call center environment. Every other aspect of the job was very good I liked working there.

4.0

Nov 26, 2012

Empowered, but stressful at times. Suffers from overreaching strategy

Management

Recommend

CEO approval

Business Outlook

Pros

Respect for associates, empowered in many areas, strong desire to improve. The company is dedicated to breaking new ground in a well established industry and generally puts its actions behind that goal.

Cons

Overly Centralized, too many SME's with expanded authority. Lots of smart people in certain subjects that stretch a little knowledge into an area where it isn't relevant. Entirely too much political maneuvering as a result.

Viewing 2257 - 2259 of 2,297 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II

Seasonal Warehouse Associate I