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Salamander Collection

Engaged Employer

Salamander Collection reviews

3.5

53% would recommend to a friend

(141 total reviews)

Prem Devadas

71% approve of CEO

49% positive business outlook

Salamander Collection has an employee rating of 3.5 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salamander Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

141 reviews
5.0
Oct 10, 2018

Great Coworkers Entrepreneurial Company Beautiful Surroundings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Able to operate independently (from a brand like Marriott) and creatively. Beautiful surroundings. A lot of employee events and activities. Resort privileges -- Where else can you get a massage for free with "Salamander Bucks"! An opportunity to be part of achieving 5 Star status - what a privilege!

Cons

At times the resort is short staffed but management is always seeking new ways to find talent and as the resort's name becomes more recognized, this problem will reduce significantly.

5.0
Oct 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Fellow service professionals always go out of their way to make sure guests have a relaxed and luxurious stay at Salamander. Team based work environment with events and activities to show appreciation to staff.

Cons

Management could improve their demeanor toward staff members and overall management styles.

1.0
Sep 21, 2018

Hard Work tons of Pressure

Recommend
CEO approval
Business Outlook

Pros

They talk a good talk. Orientation is good. They sell it well. It's a pretty place.

Cons

You work tons of hours because the hotel is always short staffed. Managers are constantly testing you for Five stars. They look for raters and then put you under a lot of pressure to be perfect. It's like they are trying to catch me doing something wrong. My manager is always stressed out. It's not worth the pay. I have seen so many people quit because they can get paid better somewhere else and not be constantly corrected and badgered for for using the wrong word. This company needs to care more about their employees than the five star. Oh and on top of that you have to pay to eat cold bad food. The horses in the barn eat better than the workers.

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Salamander Collection Response
7y
I am sorry for your concerns about your employment at Salamander. We are a new resort (only open in the last 5 years), and not many people in the area know about our property. It is improving, but yes, we are short staffed at times but this will improve in time. In the coming years we will find staff internationally to address our seasonal staffing challenges. The "testing" of the staff you refer to is a common practice in all 5 Star hotels, and it is the most important aspect of training in luxury hotels. The culture in luxury hotels is more intense and focused on perfection. Perhaps this kind of environment is not for you. Our turnover is no different than other hotels/resorts, and we have many long term employees who have grown from hourly positions to manager level positions. Salamander pays well, and develops its employees. We care a lot about our employees. We hold regular events throughout the year and pay over $1000 per month for our employees to eat in the restaurants and visit the spa for free (Salamander Star Buck program). Activities held at our resort: Decorate the door competition Pumpkin carving contest Ugly sweater Salamander Star Bucks lunch (monthly) Holiday party Unifocus (comment card) top winners luncheon $1000 winner each year for Core Value program Summer party/special luncheon Wellness fair Discounted hotel stays at any one of our properties We are adding to this list every year, to enhance the experience at Salamander Resort & Spa.
Viewing 73 - 75 of 141 Reviews

Glassdoor has 152 Salamander Collection reviews submitted anonymously by Salamander Collection employees. Read employee reviews and ratings on Glassdoor to decide if Salamander Collection is right for you.