Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Aug 28, 2017
Recommend
CEO approval
Business Outlook

Pros

- Get to work with great people - Great benefits - Cool working environments - Lots of opportunities - Promotion of work life balance - Volunteer Time Off

Cons

- Entirely too political all around. This is not always true everywhere but in IT it's a serious issue - Remote offices do not get or are shown respect from peers in San Fran. This is a very common problem expressed by almost all remote employees and recognized as a problem - Unnecessary stress and unfair treatment of employees - Retaliation is very real and people are constantly put down for speaking up because leadership is looking out for themselves - HR shows little to no interest in resolving issues and if there is an issue with leadership don't expect anything to be done - The "Ohana" culture is not true for everyone or everywhere - Leadership puts more of a focus and accountability on extracurricular activities rather then actual work - Individuals that work hard and do good work are the ones that are punished the most - Leadership that will put themselves and their needs first and foremost I've have had several issues with dishonest leadership, retaliation, and . I have gone to ES/ HR for help with a response with someone not wanting to do their job. I provided lots of proof, examples, and documentation displaying that my leadership/ management has been completely dishonest and mis-representing events but this was a total waste of time. This just resulted in further retaliation and has been me in a far worse spot then ever. I now have management who have been justified to make up the rules as they go along. I've been outspoken of issues and my unhappiness with no results. I just have someone I report to that claims they did everything they could when in reality they did absolutely nothing. Full discloser this is not common in most orgs/ groups around the company however, this is still a serious issue throughout. It's sad and demoralizing to work in a company that does not hold leadership accountable and allows them to do whatever they want. My group is by far has more unnecessary political conflicts with business partners then any group I've come across. I've worked very hard and have a lot of support from peers, co-workers, business partners, but yet I have leadership that acts dishonestly, is completely mis-leading, and retaliates for anyone that acts honest. It's sad that I'm the third person in my position on my team that has gone through hell and that has either left or to the verge of leading the company. It's even more sad when ES/ HR does not seem to care and their response is to notify you that's perfectly expectable to do so. It's incredible sad that my experience at with this company has been overall bad. I've had terrible jobs but have never been treated this poorly at any of them. It's sad that it's at a company like Salesforce.

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Salesforce Response
8y
Thank you for taking the time to leave this review. We take allegations of retaliation very seriously and have zero tolerance for the behavior you've described. If you are open to it, please contact our third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to safely and anonymously provide more information about your experience, so we can appropriately address your concerns. If you're comfortable, please also reach out to me directly so that we can talk about this.
2.0
Sep 10, 2014

A toxic work environment full of many power-hungry posers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very competitive salaries, good benefits and perks, pleasant office spaces

Cons

Where do I start? In 20 years of being in the workforce, I've never worked in such an unsupportive, demoralizing, cutthroat environment. I compare working at salesforce to being a member of Congress. In other words, you're not expected or encouraged to perform your job to the best of your ability; rather, you're expected and encouraged to be constantly campaigning for your next position by contributing to only high-profile projects that get the attention of the higher-ups...and then tooting your own horn at every opportunity. Thus, you have a lot of people jockeying to be part of the "prestige" projects while the nitty-gritty yet necessary work gets ignored. And as with politics, there's very little trust and rapport among employees. I always theorized that many salesforce employees suspect that their titles and salaries are disproportionately elevated in relation to their skills and experience and therefore engage in a lot of "smoke and mirror" tactics to keep from being exposed: taking credit when they shouldn't, not taking responsibility when they should, and throwing anyone and everyone under the bus at the slightest provocation. In recent months, there's been an ongoing campaign to "trim the ranks," so they've been covertly laying people off under the guise of "eliminating positions." Not surprisingly, they've also been losing a lot of their most valued employees, who witnessed their colleagues mysteriously disappearing and, sensing an unstable and inhospitable work environment, decided to leave on their own accord. I also hear that morale is at an all-time low. Shocker.

1.0
Feb 4, 2024

Good luck

Recommend
CEO approval
Business Outlook

Pros

It's a large company with seemingly endless opportunities. The benefits are great.

Cons

Pay leaves a lot to be desired. There is very little training and development in place within certain orgs, so you need to be self-sufficient. There are a million levels of middle management, so everyone is a VP of something, and nobody is good at their job. People in all levels of management within certain orgs are completely incompetent. The Peter Principle is how it is best described. Everyone there thinks that because they work there, their (blank) doesn't stink. The arrogance is obnoxious. If you ever need help with anything, don't expect to get helpful answers from anyone. Plan on searching internal systems and learning on your own. Forget product training. Better use Google and YouTube. Managers are not your friends, nor are the other employees. If you say something to someone, trust that everyone will know, so keep it related to work. The people there are only in it for themselves and will happily stab anyone in the back to get what they want. If you aren't in the inner sanctum, you will feel like an outsider. Very clicky environment.

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Salesforce Response
2y
Hi there- thanks very much for your review. Salesforce is dedicated to creating an inclusive and supportive work environment for all employees, and we are so sorry to hear this was not the case for you. If you feel comfortable doing so, we encourage you to anonymously contact our third-party provider Ethicspoint at salesforce.ethicspoint.com to help us directly address these concerns and become a better workplace for all.
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