Is Salesforce a good company to work for as a Technical Support Manager?

Technical Support Manager professionals working at Salesforce have rated their employer with 4.9 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Technical Support Manager Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Technical Support Manager interview questions at Salesforce .

Does Salesforce pay Technical Support Manager employees well?

Technical Support Manager professionals rate their compensation and benefits at Salesforce with 5.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Support Manager salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2538) , Software Engineer (538) , Business Development Representative (BDR) (530) , Senior Account Executive (425) , Technical Support Engineer (384) , Sales (311) , Director (282) , Solution Engineer (229) , Enterprise Account Executive (224) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (217) , BDR (211) , Sales Development Representative (SDR) (211) , Solutions Engineer (200) , Manager (197)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2834 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2827 reviews)); "They hire a great bunch of people and generally people in SFDC are smart and team players." ((in 1654 reviews)); "Good Work life balance and OOM" ((in 1367 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1000 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 446 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 390 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 136 reviews)); "lack of transparency from upper management" ((in 84 reviews)); "Inexperienced middle management" ((in 73 reviews))

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Salesforce Technical Support Manager reviews

4.9

99% would recommend to a friend

(27 total reviews)

Marc Benioff

99% approve of CEO

98% positive business outlook

Ratings by category

5.0

Compensation and benefits

4.9

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.5

Work/Life balance

4.5

Senior management

Manager, Technical Support employees have rated Salesforce with 4.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager, Technical Support professionals have an excellent working experience there. Salesforce is rated 34% above average by Manager, Technical Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

27 reviews

4.0

Oct 16, 2020

Good for the most part

Manager technical support

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits and good people working to work with

Cons

Due to the size of the company, lots of processes and procedures dictated that are not always best for the customers or the employees.

5.0

Mar 12, 2020

Great place to work for!

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

Employee Benefits. Culture. Like minded people. Leadership. Policies. Values. You would immense learning opportunity here.

Cons

Nothing that i came across so far.

5.0

Nov 29, 2019

Truly the best place to work

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

Culture - Salesforce believes its people are family, they call it the #ohana. They completely make you feel like family. Pay - Competitive pay and you won't feel that you're not being paid for the value you bring in to the company. Benefits - Incomparable benefits. I've not seen many companies with comparable benefits as they take care of each and every aspect of your life, not just at, but also outside of work. Infrastructure and Facilities - Unmatched office facilities, free food, snacks and barista.

Cons

None cons as observed yet.

Salesforce Response

Thank you for your positive feedback. We're glad to hear that you're enjoying so many aspects of working here. We're pleased to have you part of the team and look forward to growing with you.

Viewing 25 - 27 of 27 Reviews

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Salesforce Technical Support Manager reviews

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