Is Salesforce a good company to work for as a Technical Support Manager?

Technical Support Manager professionals working at Salesforce have rated their employer with 4.9 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Technical Support Manager Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Technical Support Manager interview questions at Salesforce .

Does Salesforce pay Technical Support Manager employees well?

Technical Support Manager professionals rate their compensation and benefits at Salesforce with 5.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Support Manager salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2538) , Software Engineer (538) , Business Development Representative (BDR) (530) , Senior Account Executive (425) , Technical Support Engineer (384) , Sales (311) , Director (282) , Solution Engineer (229) , Enterprise Account Executive (224) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (217) , BDR (211) , Sales Development Representative (SDR) (211) , Solutions Engineer (200) , Manager (197)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2849 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2817 reviews)); "In company there are great people that work and they also make it pleasant for another to work there." ((in 1624 reviews)); "Good Work life balance and OOM" ((in 1381 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1000 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 459 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 396 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 137 reviews)); "Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport." ((in 83 reviews)); "Inexperienced middle management" ((in 79 reviews))

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Salesforce

Salesforce Technical Support Manager reviews

4.9

99% would recommend to a friend

(27 total reviews)

Marc Benioff

99% approve of CEO

98% positive business outlook

Ratings by category

5.0

Compensation and benefits

4.9

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.5

Work/Life balance

4.5

Senior management

Manager, Technical Support employees have rated Salesforce with 4.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager, Technical Support professionals have an excellent working experience there. Salesforce is rated 34% above average by Manager, Technical Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

27 reviews

5.0

Jan 23, 2026

Going Well & Going Good with AI with Agentforce

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

1. Great place to work 2. Marc Benioff Leadership 3. Great Corporate Culture 4. Carrier Opportunity & Growth 5. Innovation at high Pace

Cons

Adapting to AI and gorwing

5.0

Aug 6, 2025

Perfect place to work

Manager, technical support

Recommend

CEO approval

Business Outlook

Pros

Knowledge and technology master is great things

Cons

Multiple changes every year and too many update

5.0

Dec 9, 2024

Great Place to Work

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

Nice benefits Great Pay Free food Transportation Big and diverse teams Effective processes

Cons

Night shifts for AMER region

Viewing 1 - 3 of 27 Reviews

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Salesforce Technical Support Manager reviews

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