Salesforce Technical Support Manager reviews

4.9

99% would recommend to a friend

(27 total reviews)
avatar

Marc Benioff

99% approve of CEO

98% positive business outlook

Manager, Technical Support employees have rated Salesforce with 4.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager, Technical Support professionals have an excellent working experience there. Salesforce is rated 34% above average by Manager, Technical Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

27 reviews
4.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The comp for consistent performers was always good, or at the very least would be recognized over time. Low performers stagnate. Flexible working environment. Great benefits.

Cons

Endless noise from Sales people/Account Teams that can't be bothered to read cases. Salesforce is always trying to do more with less. Leaders making broadly impactful decisions about the day-to-day lives of engineers are mostly disconnected to the reality of being a support engineer.

5.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Salesforce is employee centric and take GREAT Care!

Cons

continuous night shifts in Tech Support

Viewing 13 - 15 of 27 Reviews

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