Is Salesforce a good company to work for as a Technical Support Manager?

Technical Support Manager professionals working at Salesforce have rated their employer with 4.9 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Technical Support Manager Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Technical Support Manager interview questions at Salesforce .

Does Salesforce pay Technical Support Manager employees well?

Technical Support Manager professionals rate their compensation and benefits at Salesforce with 5.0 out of 5 stars based on 27 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Support Manager salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2538) , Software Engineer (539) , Business Development Representative (BDR) (530) , Senior Account Executive (425) , Technical Support Engineer (384) , Sales (311) , Director (282) , Solution Engineer (229) , Enterprise Account Executive (224) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (217) , BDR (211) , Sales Development Representative (SDR) (211) , Solutions Engineer (200) , Manager (197)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2834 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2827 reviews)); "They hire a great bunch of people and generally people in SFDC are smart and team players." ((in 1654 reviews)); "Good Work life balance and OOM" ((in 1367 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1000 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 446 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 390 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 136 reviews)); "lack of transparency from upper management" ((in 84 reviews)); "Inexperienced middle management" ((in 73 reviews))

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Salesforce Technical Support Manager reviews

4.9

99% would recommend to a friend

(27 total reviews)

Marc Benioff

99% approve of CEO

98% positive business outlook

Ratings by category

5.0

Compensation and benefits

4.9

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.5

Work/Life balance

4.5

Senior management

Manager, Technical Support employees have rated Salesforce with 4.9 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Manager, Technical Support professionals have an excellent working experience there. Salesforce is rated 34% above average by Manager, Technical Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

27 reviews

4.0

Jan 22, 2024

Great place generally speaking

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

amazing people and fantastic product

Cons

sr. leadership focused on the wrong aspects of support

5.0

Jan 16, 2024

Company Review

Manager, technical support

Recommend

CEO approval

Business Outlook

Pros

One of the best places and company to work with Loads of employee benefits Employee Friendly company Loads of learning

Cons

As of now I dont see any

4.0

Nov 9, 2023

Good perks and benefits

Manager, technical support

Recommend

CEO approval

Business Outlook

Pros

Good benefits and perks Good package

Cons

Management could be improved in lot of ways

Viewing 10 - 12 of 27 Reviews

Jobs at Salesforce

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Salesforce Technical Support Manager reviews

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Great place generally speaking

Company Review

Good perks and benefits

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