Samanage reviews

4.0

76% would recommend to a friend

(72 total reviews)

Doron Gordon

75% approve of CEO

67% positive business outlook

Samanage has an employee rating of 4.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samanage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

72 reviews
1.0
Dec 7, 2017

Bad company, bad leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some departments (sales and related teams) have a lot of freedom, are pretty well managed and the employees in those areas seem to enjoy working at Samanage and have less turnover. Lots of good and healthy snacks / drinks are free and always available. There is a bar with 3 alternating craft beer taps that is open at 5 every day (can be a pretty big con for those who don’t have the self-control to handle it or who just don’t enjoy the unprofessional, heavy drinking culture)

Cons

The CEO is far beyond just a micro manager -- he believes he knows how everything at the company should be done and is actively stopping the company’s progress as he refuses to delegate or give any real ownership to the rest of the executive team. As a result, the business gets jerked around based on his mood. The CEO is also quick to use intimidation with his staff and insult their work if it’s not exactly what he thinks should be done. Those who are “in” with the CEO make excuses for inexcusable behavior which makes the problem even worse, because those who feel mistreated then also feel like they can’t trust their co-workers. It’s an extremely political environment. Those close to the CEO do well and get promoted, others don’t. There are a couple of good leaders in high places but, for the most part, don’t expect to have a boss who cares about you or is willing to advocate for you. In general I would stay away from the enterprise side of the business -- pressures are very high there. Samanage has gotten a lot of valid feedback through Glassdoor reviews over the past year but doesn’t seem to care, because none of the concerns have been addressed. Samanage has even pushed employees to write positive reviews on here and to vote the more positive Glassdoor reviews as “Helpful” in order to bury the many, many negative reviews.

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Samanage Response
8y
Thank you for the valuable feedback regarding your experience with Samanage. We appreciate the time you took to write about your time with the company. The feedback is critical as we continue striving to be a great place to work. We are not trying to diminish negative reviews on Glassdoor, in fact we have taken employee and Glassdoor feedback and made several changes, such as: a company 401(k) match, tuition reimbursement, a work-from-home policy, and fitness reimbursement. We also implemented quarterly town hall meetings so that employees can get a better understanding from our CEO and other executives about important initiatives and goals; company direction; and the 'why' around decision making. We do want to hear where we can continue to improve and use that information to understand both positive and negative experiences our employees have. We are proud of our progress to date and excited about what the future holds. At Samanage, we win as a team and lose as a team. Thank you again for the feedback and please don't hesitate to reach back out to us if there is anything else that you'd like to discuss about your experience at Samanage.
4.0
Dec 5, 2017

Implementation Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company Culture is great. The whole Interview process is one of the best in the business. They keep you updated on each step of the Interview process. Brandon is Fantastic during the Interview Process. Future looks bright for the company. They are continuing to implement and find more ways to increase employee benefits and moral. Family/Team Atmosphere Advancing Technology Bar in the middle of the Office. 100% paid Health and Dental Insurance. Stock Options

Cons

No cons at the moment

5.0
Oct 24, 2017

The Real Samanage experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Come in and enjoy working with the best people in the Raleigh area and be on a team that wins and loses together. We get great benifits and work life balance. We have a Bar in the middle of our office and yes it’s fun even if you don’t drink! There is great career potential and ability to move around the organization and we see it happen all the time. We are asked to do challenging work with rewarding outcomes. Our CEO is engaged in the business and holds lunches with small teams so he can understand what’s working and what is not (does your CEO do that?) and takes action on what we say. Overall you will never come to work and be bored. The work is fun, the people are awesome and well the fun... is fun!

Cons

There are not many cons to write about to be honest. I think there can be a few improvements made around these few items: More flexible work from home program Larger fitness benefit (we want to be healthier) Would also like to echo on the previous review. We are a group of hard working people who love what we do, so before you chose to post a negative review here - think of everyone you are hurting. If you were let go and have a beef with the company, grow up, be professional and address it directly - don’t be a coward and post a public review that is #fakenews

Viewing 31 - 33 of 72 Reviews

Glassdoor has 77 Samanage reviews submitted anonymously by Samanage employees. Read employee reviews and ratings on Glassdoor to decide if Samanage is right for you.