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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,623 total reviews)
      avatar

      Mike Arbour

      60% approve of CEO

      52% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Apr 28, 2025

      The shine has worn off

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work arrangements, some flexibility with scheduling.

      Cons

      Recent directive that all employees must be hybrid, pay increases are nowhere near in line with the cost of living, taking vacation or sick time means spending weeks digging yourself back out of a hole, some metrics aren’t realistic (you get dinged for missing too many calls, even if you were on the phone), very little opportunity to move up. If your manager doesn’t want to lose the FTE, they won’t encourage or help you to get into other areas of the company. New screen monitoring software. No bonuses even though they get bonuses from the clients.

      1.0
      Oct 29, 2024

      I Hope a CEO sees this

      Property claims associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, colleagues, claimants, clients! Workload, the ability to always be busy.

      Cons

      Despite their inspiring rhetoric, you're merely a cog in the machine, a statistic, nothing more. If you have a major verifiable life event (death, critical illness), you will be told "we've got you", only to return to work and find out it's being held against you because policy states your personal life does not matter, only your work output. Their lofty words mask a cold reality: you're reduced to a mere number, your humanity disregarded. If you have kids? Don't work here. If you have family you care about, don't work here. If you become critically sick, don't work here. If you have a death in your family, plan on being told the policy states its not okay, plan to either sign a performance agreement and be withheld from advancing and raises for a year OR plan to lose your job. You mean nothing to Sedgwick.

      1.0
      Sep 26, 2024

      Not the industry leader they pretend to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pto package, depending on the team- great colleagues

      Cons

      Low wages, high deductible insurance plans, Managing directors do not care who they trample to send profits to the top. Poor raises, multiple lawsuits on wage issues. Most departments are run on a shoe string budget; which, leaves claims workers overworked and underpaid.

      Viewing 379 - 381 of 4,623 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,916 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.