Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

52% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (258) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (128) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (53) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 450 reviews)); "Work from home capability was great." ((in 289 reviews)); "Worked from home and generous PTO" ((in 192 reviews)); "People are nice to you face N" ((in 152 reviews)); "Great colleagues and leaders." ((in 68 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 401 reviews)); "Poor management and very underpaid" ((in 291 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 211 reviews)); "No work life balance Medium pay" ((in 174 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 99 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , Seven Hills , New York , Cincinnati , Jacksonville , Phoenix , Roseville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

52% would recommend to a friend

(4,624 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Sep 14, 2024

Management plays favorites

Utilization review nurse

Recommend

CEO approval

Business Outlook

Pros

Enjoyed the work I did and my coworkers. Also liked work from home option, but they are phasing this out.

Cons

Management plays favorites and micromanages employees. I was told when trying to move up in company "I wasn't management material" and "education doesn't matter at Sedgwick". Agism is practiced with young and/or attractive workers getting the most opportunities for advancement as well as family/friends of management and groups viewed as diverse. It was a toxic work environment due to management. They have great core values in writing but do not practice them in reality.

1.0

Aug 28, 2024

Eh

Care team representative

Recommend

CEO approval

Business Outlook

Pros

The PTO was actually great and a lot of other companies should do up front PTO

Cons

Short breaks, High deductibles insurance, Bad Management, back-to-back calls, Sneaky Company. Examiners never answer the phone. QA always breathing down your back. Micromanagement is high with this company. No one has the answer to provide the caller. Verbal abuse from customers every day is draining. No bonus and very low yearly raises. Turnover rate is very high

1.0

Aug 23, 2024

Worst bosses, worst pay, worked weekends, no appreciation

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Every other company will be a better experience . You will have seen how bad a job can actually be on your mental well being. When you leave this place you will find peace.

Cons

No support, no allegiance from management or supervisors, too much work, need to work weekends to try and stay afloat. Any suggestions you make will be the beginning of the end of your job, you will start receiving bad reviews and get shown the door.

Viewing 382 - 384 of 4,624 Reviews

Jobs at Sedgwick