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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,607 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      1.0
      Aug 22, 2023

      Split after three months.

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The claims training team is very nice and helpful

      Cons

      I have never had a company make me feel so isolated. I was placed on a team that had zero engagement. I had to find my own answers to questions, I would ask for help and get no response. I'm was trying to learn new processes and a new claims system with zero direction. Training did help me with what they could. My manager would not check on me for days sometimes over a week at a time. I have never been on a team that gave so little crap about each other. It was awful. I actually discussed this with leadership and was told HR would reach out to me to discuss and they never did. This was not the culture I wanted so I jumped ship.

      1.0
      Jul 11, 2023

      10/10 I do not recommend

      Disability examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to say you work at Sedgwick.

      Cons

      Micromanagement, They value quantity over quality causing a lot of mistakes. The managers are really rude to the employees, ignore your emails, you cant use PTO, if you apply for another position in the company your current manager will block you. This has been the worst experience i have ever had in corporate america and I have a lot. The managers bully and harass the employees and their managers encourage it. 10/10 I do NOT recommend. Lots of Nepotism going on. Hard work and quality claim processing is NOT valued here

      3.0
      Mar 7, 2023

      Insane Workload

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, the benefits are good, they provide 2 months of paid training, the people are good

      Cons

      The workload is insane. The expectations are unreasonable. The work is boring. Management suggested to work without pay in the evenings and on weekends to catch up- that's illegal!! You will never catch up on work so you will never feel a sense of accomplishment. Lots of micromanagement from those in charge of quality assurance. Even the holiday lunch was provided by a vendor- not Sedgwick!

      Viewing 166 - 168 of 4,607 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,898 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.