Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
2.0
Jun 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- Strong company that is transparent about financials - Good benefits, health, vision, dental, 401k matching - A lot of interesting work is available, as long as you can get assigned to it

Cons

- Strict in-office only, "flexible" on Mon/Fri for now - Micro-management heavy - Used to pay competitively, but has fallen behind the times - High turnover, more people leaving than joining - Hostile co-workers and management

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Sentry Response
3y
I appreciate your thoughtful comments and am glad to understand the aspects of your role you enjoy. Please know I hear your concerns as well. I encourage you to talk with your manager or an HR representative about any situations involving a hostile work environment—we don’t tolerate that here. As associates continue to come back to the office, we understand teams may need to go through some adjustments. We’re here to support you as you go through that transition. While we know there’s a place for remote work and intend to keep that as part of our hybrid model, we know in-person collaboration is important to our relationships with one another. I encourage you to continue sharing your feedback with us as we’re always looks for opportunities to improve. Jim Frank – Chief Information Officer
1.0
Apr 20, 2022

Lackluster

Recommend
CEO approval
Business Outlook

Pros

Pay for the area is good. Benefits are decent. The amenities at on-prem locations are good. There are some great people and a few select great teams.

Cons

Culture is awful, nonexistent, and definitely not a leadership priority. The atmosphere is do as I say not as I do. Its an old company with an old perspective on people and people leadership. Leadership frequently talks down to staff and belittles them. Leadership makes decisions in a bubble and doesn't care how it impacts their teams. Leadership often takes credit for the accomplishments and doesn't have any issue pointing a finger at someone else during failures. They have many open positions, not because they are growing, but because people have been leaving for significantly better opportunities. Very difficult to stay motivated to when they rarely recognize the workers. There is no work life balance.

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Sentry Response
4y
Thank you for taking the time to share a review. I’m sorry your experience wasn’t what you expected. We take associate feedback seriously and want to ensure comments aren’t siloed within a department. We encourage associates to share feedback with their managers, or if necessary, their HR representatives to help ensure we’re taking next steps on anything requiring action. Conversation is one of our largest values at Sentry and we want to do what we can to help foster them. Jim Frank – Chief Information Officer
1.0
Apr 21, 2017

Account manager

Recommend
CEO approval
Business Outlook

Pros

Company car, gas card 401k with matching save all you can it will be short lived work from home while you look for another job.

Cons

Same old sales job 4 tier sales structure and everything roles down hill. Upper management hides behind performance of everyone below them so if you are an acct manager you will be at the bottom. Sales acct mgrs have no say in anything underwriting controls everything acct managers deliver policy and sale what is approved by underwriting at the highest price.

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Sentry Response
9y
Thank you for taking the time to share your feedback. I’d like to learn more about how our sales structure is impacting you in the field. Please reach out to me or your region manager so we can address the issue of problems rolling downhill. It’s great to hear you enjoy our benefits, now let’s see if can iron out the work process issues you’re experiencing. Thank you for your feedback and service to our customers. I welcome the opportunity to discuss and address the specific challenges you’re facing. John Hyland – Vice President
Viewing 19 - 21 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.