Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 42 reviews)); "Good work / life balance" ((in 33 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 27 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Jul 15, 2022

Not worth the hype

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of pizza party’s Secret Santa Parking garage

Cons

Very strict break times Monitored bathroom usage Not a flexible schedule Super high volume calls all day They don’t follow the values

Sentry Response

3y

Thank you for taking the time to share your feedback. I’m sorry to hear your experience with us didn’t meet your expectations. I recognize that customer service can be fast-paced, especially when call volume is high. We encourage our associates to use their paid time off, volunteer time off, and daily breaks to step away from their work and recharge. We’re always looking for ways to grow and improve—for our associates and our customers—so I appreciate the insights you’ve provided in your review. Elisha Williams – Chief Customer Service Operations Officer

5.0

Jun 30, 2022

Great out-of-college job

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great first job for entry developer

Cons

Insurance company lingo isn't the easiest to understand

Sentry Response

3y

I appreciate you taking the time to share your experience at Sentry. I’m glad to hear you enjoyed your time here, and that we were able to support a smooth transition from college to a professional setting. That’s among our top priorities at our IT co-ops in Stevens Point and Madison. And we definitely recognize that insurance industry terminology can get pretty complex, which is one reason we offer a range of educational courses for associates through our SentryU online portal. Thank you again for submitting this review. Jim Frank – Chief Information Officer

3.0

Jun 22, 2022

Management shift hurt moral

Senior adjuster

Recommend

CEO approval

Business Outlook

Pros

Friendly relationship with other employees generally. Benefits were middle of the road. Remote work was flexible.

Cons

Management very narrow focused and lacks understanding or empathy. Unnecessary tasks making it already heavy workload difficult. Little opportunity for advancement.

Viewing 208 - 210 of 676 Reviews

Jobs at Sentry

SIU Field Investigator

Claims Representative Entry Level

SIU Field Investigator

SIU Field Investigator

Digital Media Specialist

Stevens Point, WI

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Not worth the hype

Great out-of-college job

Management shift hurt moral

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