Is Senture a good company to work for as a Call Center Representative?

Call Center Representative professionals working at Senture have rated their employer with 2.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Call Center Representative Jobs at Senture now and start preparing for your job interview by browsing frequently asked Call Center Representative interview questions at Senture .

Does Senture pay Call Center Representative employees well?

Call Center Representative professionals rate their compensation and benefits at Senture with 3.3 out of 5 stars based on 16 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Call Center Representative salaries at Senture.

How happy are Call Center Representative professionals working at Senture?

27% of Call Center Representative employees at Senture would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Call Center Representative professionals have also rated Senture with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.9 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 53 reviews)); "Good pay sometimes, work from home" ((in 41 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 14 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 15 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "These things for me made it a very stressful and overwhelming work environment." ((in 4 reviews))

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Senture

Senture Call Center Representative reviews

2.9

27% would recommend to a friend

(16 total reviews)

Michelle Paiz

Not enough data to show CEO approval

15% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

1.7

Senior management

Call Center Representative employees have rated Senture with 2.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Call Center Representative professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Call Center Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

3.0

Feb 6, 2022

Hours

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Very friendly environment. Get a lot of hours.

Cons

Me personally have some difficult life situations with my mother being sick and when I call off I feel like I’m being judged and feel like some people can be careless when it comes to employees family situations

5.0

Oct 28, 2021

Great place

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Fun and easy to get along with

Cons

bad schedules and tedious work

3.0

Oct 25, 2021

They are okay.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, great support and lots of team members.

Cons

Very stressful, lots of rules get added everyday

Viewing 13 - 15 of 16 Reviews

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Senture

Senture Call Center Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hours

Great place

They are okay.

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