Is Senture a good company to work for as a Call Representative?

Call Representative professionals working at Senture have rated their employer with 2.9 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Call Representative Jobs at Senture now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at Senture .

Does Senture pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at Senture with 3.3 out of 5 stars based on 19 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Call Representative salaries at Senture.

How happy are Call Representative professionals working at Senture?

27% of Call Representative employees at Senture would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Call Representative professionals have also rated Senture with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.9 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 61 reviews)); "Work from home is nice" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Friendly supervisors" ((in 8 reviews)); "Great coworkers" ((in 7 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 4 reviews))

Skip to content Skip to footer

Notifications

Senture

Senture Call Representative reviews

2.9

27% would recommend to a friend

(19 total reviews)

Michelle Paiz

Not enough data to show CEO approval

15% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

1.8

Senior management

Call Representative employees have rated Senture with 2.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Call Representative professionals have an average working experience there. Senture is rated in line with the average (within 1 standard deviation) by Call Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

3.0

Jan 17, 2023

It's okay

Call representative

Recommend

CEO approval

Business Outlook

Pros

nice pay, remote, good people.

Cons

Boring and not much opportunity for advancement

Senture Response

Hello. We appreciate you taking the time to leave a review. In regards to advancement, we recommend regularly checking the careers website for any new opportunities and apply those you may be interested. Recruiting also emails the entire company anytime an advancement opportunity is posted. Keep an eye on the company email for these opportunities. Thank you!

3.0

Aug 19, 2022

Senture

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Commission depending on what project you on.

Cons

Point you for everything even if you have a doctors excuse or hospital excuse you will be pointed for each day you were out.

4.0

May 16, 2022

Excellent environment

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Good compensation for required work duties, leadership takes time and invests to help you grow.

Cons

schedules are given depending on what they need so they don't really work with your schedule.

Viewing 10 - 12 of 19 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Senture

Help Desk Call Center Representative

United States

View job

Senture reviews FAQs

Senture reviews Senture Call Representative reviews

Senture

Senture Call Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It's okay

Senture

Excellent environment

Top companies for "Compensation and Benefits" near you

Jobs at Senture

Senture reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Senture reviews FAQs

Jobs at Senture