Question 1

Is Senture a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Senture have rated their employer with 3.0 out of 5 stars in 156 Glassdoor reviews. This is a lower than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service (CSR) Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Senture.

Question 2

Does Senture pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Senture with 3.1 out of 5 stars based on 156 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Senture.

Question 3

How happy are Customer Service (CSR) professionals working at Senture?

Accepted Answer

49% of Customer Service (CSR) employees at Senture would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Customer Service (CSR) professionals have also rated Senture with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.0 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Senture?

Accepted Answer

Customer Service Representative (96), Customer Service Representative (CSR) (60), Call Center Representative (16), Customer Service (CSR) (7), Member Engagement Coordinator (7), Supervisor (5), Call Representative (4), Customer Service Agent (4), HR- Recruiter (3), Advisor (2), BSR (2), BSR Inbound Call Representative (2), Care Coordinator (2), Consumer Guide/Customer Service (2), Csr1/Floor Support (2)

Question 5

What are the pros of working at Senture according to real employee reviews?

Accepted Answer

"pay is good and accurate" ((in 60 reviews)); "Work from home is nice" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "Great coworkers" ((in 7 reviews)); "Friendly supervisors" ((in 7 reviews))

Question 6

What are the cons of working at Senture according to real employee reviews?

Accepted Answer

"Management is awful..." ((in 15 reviews)); "Lastly the benefits are atrocious." ((in 13 reviews)); "Insurance is expensive" ((in 7 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews))

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