Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (95) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay sometimes, work from home" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Great coworkers" ((in 8 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(329 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senture has an employee rating of 3.1 out of 5 stars, based on 329 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

329 reviews

4.0

May 15, 2017

Good place to work, pretty easy job, good pay, good benefits, have worked here for over a year.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is good and the job is fairly simple. 2 weeks paid vacation is normal for most contracts.

Cons

How good your job is and your ability to move up is greatly influenced by the contract you're assigned to.

5.0

Aug 11, 2016

Great HR department

Human resources recruiter

Recommend

CEO approval

Business Outlook

Pros

Worked in the HR department with some of the best people i have ever met. they were very patent and helpful. we worked as a team and their was a high emphasis on taking care of the employees.

Cons

nothing special that doesn't come with working in a fast pace environment.

2.0

Mar 9, 2016

Bad management

Tsa customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay.. 15$ an hour.. Easy work.

Cons

Management is awful... No room to advance unless you're fishing buddies with a supervisor.. Don't pay attention to the workers or their needs..

Viewing 316 - 318 of 329 Reviews

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Jobs at Senture

Customer Service Agent

Remote

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Healthcare Member Advocate

Remote

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Help Desk Call Center Representative

United States

View job

Member Engagement Coordinator

Healthcare Customer Advocate - OK

Senture

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Reviews by job title

Good place to work, pretty easy job, good pay, good benefits, have worked here for over a year.

Great HR department

Bad management

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