Is Senture a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Senture have rated their employer with 3.2 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Senture .

Does Senture pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Senture with 3.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Senture.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

Senture Customer Service Representative CSR reviews

3.2

55% would recommend to a friend

(58 total reviews)

Michelle Paiz

Not enough data to show CEO approval

26% positive business outlook

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Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

58 reviews

4.0

Jun 30, 2023

Great work place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great pay, great schedule, and great team mates.

Cons

A lot of promotions are not based off performance and capabilities but favoritism .

1.0

May 6, 2023

Family oriented company is the first lie they told

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Coworkers breaks lunch clocking out

Cons

You can’t make this stuff up. Some employees sleep on the clock and supervisors make runs to restaurants on the clock and upper management has their picks

3.0

Feb 13, 2023

CSR : Constant Stress /Run Over

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

work from home good pay friendly coworkers

Cons

STRESSFULL. calls non stop all day everyday. repetitive. same stuff every single day

Senture Response

3y

Thank you for your feedback. We care deeply for our employees. We will provide your feedback to the team. We appreciate you being a part of the Senture team.

Viewing 31 - 33 of 58 Reviews

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Senture Customer Service Representative CSR reviews

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Great work place

Family oriented company is the first lie they told

CSR : Constant Stress /Run Over

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