Is Senture a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Senture have rated their employer with 3.2 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Senture .

Does Senture pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Senture with 3.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Senture.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

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Senture

Senture Customer Service Representative CSR reviews

3.2

55% would recommend to a friend

(58 total reviews)

Michelle Paiz

Not enough data to show CEO approval

26% positive business outlook

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Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

58 reviews

2.0

Jul 7, 2022

Senture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits, Schedules, Hours dffjdj djdvfhr

Cons

Management, Timing, People, jeejfdj djfjrv

1.0

Jun 11, 2022

Working at Senture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the area. All the hours you could want.

Cons

Mandatory OT almost year-round on my contract usually making it 10 hours shifts. Mandatory one day a weekend on top of 50+ hour work week. Non-stop work all day every day.

4.0

May 31, 2022

Solid Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote, good pay, friendly, commission based, good sups

Cons

no downtime, hectic, repetitive, commission based, mentally draining

Viewing 40 - 42 of 58 Reviews

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Senture Customer Service Representative CSR reviews

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