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      Senture

      Engaged Employer

      Senture Customer Service Representative CSR reviews

      3.2

      55% would recommend to a friend

      (58 total reviews)

      Michelle Paiz

      Not enough data to show CEO approval

      26% positive business outlook

      Ratings by demographic groups

      Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      58 reviews
      3.0
      Sep 27, 2022

      Decent

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home was a plus.

      Cons

      Senture was a great learning experience. I enjoyed my job however their attendance policy is ridiculous and there is no consistency. You could literally clock out today and the next morning they say they’re down sizing. If you’re looking for a permanent work home I would not recommend.

      5.0
      Jul 17, 2022

      CSR

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great company to work for and very flexible.

      Cons

      They could offer more overtime.

      5.0
      Jul 14, 2022

      Considerate Company!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for Senture as a full-time employee back in 2019 before moving towns, came back, and worked for them against as a part-time employee in 2021. I really loved working in the office with everyone. They were all so caring and helpful, especially to us newbies. The management was considerate of my religious beliefs and avoided ever having me work during what I believe are Sabbath hours. This was such a relief as it is incredibly hard nowadays to find businesses that will accommodate or even hire me because of my schedule request.

      Cons

      Though the company is often well organized and upfront, they are also hectic at first as management is flailing about trying to stressfully get everything in place for the training class. This is more of a negative on the trainers than the trainees though.

      Viewing 37 - 39 of 58 Reviews
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      Senture reviewsSenture Customer Service Representative (CSR) reviews

      Glassdoor has 349 Senture reviews submitted anonymously by Senture employees. Read employee reviews and ratings on Glassdoor to decide if Senture is right for you.