Is Senture a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Senture have rated their employer with 3.2 out of 5 stars in 58 Glassdoor reviews. This is a higher than average score with the overall rating of Senture employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR Jobs at Senture now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Senture .

Does Senture pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Senture with 3.4 out of 5 stars based on 58 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Senture.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 60 reviews)); "Good pay, work from home" ((in 40 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 11 reviews)); "Great coworkers" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 18 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Insurance is expensive" ((in 4 reviews)); "Fun and engaging work environment" ((in 4 reviews)); "Pay is dependent on individual projects and can limit the company's ability to give annual raises." ((in 4 reviews))

Senture Customer Service Representative CSR reviews

3.2

55% would recommend to a friend

(58 total reviews)

Michelle Paiz

Not enough data to show CEO approval

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (58 reviews)

Ratings by demographic groups

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Customer Service Representative (CSR) employees have rated Senture with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Senture is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

58 reviews

5.0

Apr 8, 2021

A family oriented business

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Senture treats you like family. You work one on one with some of the best people you will ever meet. They care about you and your well-being instead of treating you like a number.

Cons

The only con I would say is the insurance requirements.

2.0

Apr 1, 2021

WFH but with a price

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

WFH and they provide the equipment

Cons

You need to have insurance and it’s 300 off of EACH paycheck. Been through 3 different supervisors, and only 1 supervisor that was legitimately interested in making you a better agent.

3.0

Mar 21, 2021

It’s either for you or not

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work at home, decent pay, work isn’t insanely hard, decent hours

Cons

The management doesn’t seem to care that it’s workers are over worked and stressed out. They care more about the numbers than there people

Viewing 52 - 54 of 58 Reviews

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Senture Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A family oriented business

WFH but with a price

It’s either for you or not

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