Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(127 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

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Reviews by job title

127 reviews

Reviews about "Compensation"

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4.0

Jun 26, 2022

Great Company & Pay/Huge Work Load

Bsr inbound call representative

Recommend

CEO approval

Business Outlook

Pros

Supervisors and team members were very helpful, and Senture provided a thorough training program. Pay is different for different contracts you are on. I was on the Humana Military contract, and it was wonderful. They had great pay, and benefits for the employees that were a part of this contract.

Cons

The Humana Military contract had non-stop phone calls for your entire shift. You are monitored closely on your after call time, this means you are expected to complete all call notes while you are on the phone, and call documentation had to be incredibly detailed. These things for me made it a very stressful and overwhelming work environment. I was burnt out bad in 12 months.

1.0

Jun 11, 2022

Working at Senture

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent pay for the area. All the hours you could want.

Cons

Mandatory OT almost year-round on my contract usually making it 10 hours shifts. Mandatory one day a weekend on top of 50+ hour work week. Non-stop work all day every day.

4.0

Jun 9, 2022

Remote

Claims service representative

Recommend

CEO approval

Business Outlook

Pros

Paid training, excellent support, family oriented company, awesome coworkers, team leads and supervisors.

Cons

Short staffed and they only have morning/ day shift available.

Viewing 73 - 75 of 127 Reviews

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Help Desk Call Center Representative

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View job

Customer Service Agent

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Healthcare Member Advocate

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Member Engagement Coordinator

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Senture

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Great Company & Pay/Huge Work Load

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