Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 61 reviews)); "Work from home is nice" ((in 38 reviews)); "great people and pay and get to work form hom" ((in 14 reviews)); "Friendly supervisors" ((in 8 reviews)); "Great coworkers" ((in 7 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "Lastly the benefits are atrocious." ((in 12 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(330 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Senture has an employee rating of 3.1 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Senture employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

330 reviews

5.0

May 23, 2024

Good company

Customer service advocate

Recommend

CEO approval

Business Outlook

Pros

Talking with the members and helping them change pcp or order id cards

Cons

Days felt long because not alot of calls

Senture Response

It's wonderful to hear that you had a positive experience during your tenure. Thank you for your contributions and best wishes for your future endeavors!

3.0

May 23, 2024

Good place to begin working remotely

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

Depending on the supervisor, not a lot of micromanage especially if you do your job, they don't bother you. And if you don't want Bck to back calls, this is not the job for you.

Cons

Back to back calls, no raises

Senture Response

Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at reviews@senture.com.

3.0

May 22, 2024

Remote work

Consumer guide/customer service

Recommend

CEO approval

Business Outlook

Pros

Remote work and pay is decent.

Cons

Very cranky customers and can have high volume.

Senture Response

We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at reviews@senture.com to discuss any specific suggestions you may have.

Viewing 82 - 84 of 330 Reviews

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Jobs at Senture

Help Desk Call Center Representative

United States

View job

Customer Service Agent

Remote

View job

Healthcare Member Advocate

Remote

View job

Member Engagement Coordinator

Healthcare Customer Advocate - OK

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Senture

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Remote work

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