Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 59 reviews)); "Good pay sometimes, work from home" ((in 42 reviews)); "great people and pay and get to work form hom" ((in 16 reviews)); "Benefits were great!" ((in 12 reviews)); "Friendly supervisors" ((in 8 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 7 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 5 reviews)); "definitely have favorites" ((in 5 reviews)); "Insurance is expensive" ((in 4 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

Senture reviews

3.1

49% would recommend to a friend

(127 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

127 reviews

Reviews about "Compensation"

Return to all reviews

5.0

May 12, 2022

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are unmatched! Great family to be apart of. Competitive pay and room for growth.

Cons

I can’t think of any.

3.0

May 9, 2022

senture call rep

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Good pay sometimes, work from home

Cons

Paycheck was shorted a few times

5.0

May 2, 2022

Great Family Environment, for a Call Center

Provider support specialist

Recommend

CEO approval

Business Outlook

Pros

-Everyone acts like family -Moving to different contracts is pretty easy. If you don't like one they've got loads more. On SOME Contracts (Which you have to be there for a while to get): -Leniency is given when needed -Pay is very nice -WFH is a priority of Senture. If they don't have it they work hard to get it

Cons

-Burnout is a definite. Most contracts deal directly with public who are not happy, which is why they call in. -On a lot of contracts, leniency is sparsely given. You only have so many points for sick days and once those are up, you're done. -Moving up in a contract is pretty difficult. They go primarily based on seniority and some people have been there for a while, which says a lot considering the turnover rate. Be ready to only advance within your position (i.e., getting raises when applicable, unless the start off pay is high).

Viewing 82 - 84 of 127 Reviews

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Customer Service Agent

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Healthcare Member Advocate

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Member Engagement Coordinator

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Great Place to Work

senture call rep

Great Family Environment, for a Call Center

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