Does Senture pay their employees well?

According to anonymously submitted Glassdoor reviews, Senture employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Senture. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Senture?

49% of Senture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Senture 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Senture?

Customer Service Representative (96) , Customer Service Representative (CSR) (60) , Call Center Representative (16) , Customer Service (CSR) (7) , Member Engagement Coordinator (7) , Supervisor (5) , Call Representative (4) , Customer Service Agent (4) , HR- Recruiter (3) , Advisor (2) , BSR (2) , BSR Inbound Call Representative (2) , Care Coordinator (2) , Consumer Guide/Customer Service (2) , Csr1/Floor Support (2)

What are the pros of working at Senture according to real employee reviews?

"pay is good and accurate" ((in 57 reviews)); "Good pay sometimes, work from home" ((in 36 reviews)); "great people and pay and get to work form hom" ((in 15 reviews)); "good benefits" ((in 15 reviews)); "Great coworkers" ((in 10 reviews))

What are the cons of working at Senture according to real employee reviews?

"Management is awful..." ((in 16 reviews)); "If you get on a certain emergency contract, you get thrown to the wolves after 3 days of training." ((in 8 reviews)); "Insurance is expensive" ((in 6 reviews)); "Micromanaging by supervisors not sure how to get time off" ((in 6 reviews)); "Hard to advance they play favorites" ((in 5 reviews))

What are employees saying about Senture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Senture layoffs and their outlook for job security at Senture in 2026.

What are the top reviewed Senture locations?

London , McAllen , Monticello , Williamsburg , Louisville , Edinburg , Pharr , Lexington-Fayette , Oklahoma City , Harlingen , Hampton , New York , Warren , Tulsa , Barbourville , Canada , Manchester , West Liberty , Woodbine , Yosemite , Corbin , Charlotte , Raleigh , Austin , La Feria , Allen , Dallas , Fort Worth , Houston , Texas City

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Senture

Senture reviews

3.1

49% would recommend to a friend

(70 total reviews)

Michelle Paiz

Not enough data to show CEO approval

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

Reviews about "Management"

Return to all reviews

5.0

Sep 7, 2025

Great Company

Healthcare advocate

Recommend

CEO approval

Business Outlook

Pros

Great pay, great management, great hours/schedule! I loved working for them! They are great when it comes to training and first starting, they definitely give you room to make mistakes!! Not so stressful!!!

Cons

The only thing is you have to pay attention like close attention because it's a lot to learn in a little bit of time! But they are there to help you no matter what!

Senture Response

7mo

Thank you for your positive feedback! We're glad you had a good experience with us and appreciate your contributions during your time here.

1.0

Jul 17, 2025

If I could give 0 stars I would!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no Pros this is an awful company

Cons

They do not appreciate the work you do. Management is lazy, uncommunicative, and unknowledgeable. They definitely need to start all over with this company.

Senture Response

7mo

We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at careers@senture.com so we can address your concerns and work towards a resolution.

3.0

Jun 4, 2025

Only good because WFH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay and it's WFH

Cons

Everything else, management is terrible. Culture is full of toxic complainers. Supervisors are clueless. All comes down to poor admin.

Senture Response

7mo

We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at careers@senture.com.

Viewing 7 - 9 of 70 Reviews

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Jobs at Senture

Help Desk Call Center Representative

Remote

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Customer Service Agent

Remote

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Healthcare Member Advocate

Remote

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Customer Service Agent - Clearance Required

Ready Reserve Disaster Support Agent

United States

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Senture

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Reviews about "Management"

Great Company

If I could give 0 stars I would!

Only good because WFH

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